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Team Lead (Digitization)
RMSI
Toronto, CAN
Full-time
Mid · 3+ years experience
Onsite
Discovered 3 weeks ago
ProjectWiseMicrosoft OfficeQuality Control (QC)
Free
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ProjectWiseMicrosoft OfficeQuality Control (QC)
Key Skills for This Role
ProjectWiseMicrosoft OfficeQuality Control (QC)
Full Job Posting
Primary Responsibilities
- Lead and provide day-to-day technical and operational support to the digitization team, ensuring productivity, quality, and timely delivery of project objectives.
- Coordinate with clients and project stakeholders on new data collection initiatives, including scope assessment, resource planning, timelines, and execution roadmaps.
- Plan and oversee onsite and offsite records collection activities and maintain accurate inventory tracking throughout the digitization lifecycle.
- Develop, maintain, and improve SOPs, metadata standards, processing guidelines, and project documentation.
- Provide technical guidance on records processing, metadata capture, document indexing, file classification, and document management systems.
- Coordinate metadata tracking, data validation, and reporting to ensure accuracy, completeness, and compliance with project requirements.
- Establish and monitor quality control (QC) processes, conduct audits, investigate issues, and implement corrective actions to maintain high-quality deliverables.
- Lead onboarding, training, and knowledge-sharing activities while promoting continuous improvement and best practices across the team.
- Monitor team performance, workloads, resource utilization, and project progress through dashboards, status reports, and productivity metrics.
- Identify risks, bottlenecks, and opportunities for process improvement, and support project planning, forecasting, and resource allocation.
- Serve as the primary point of contact for team inquiries, operational issues, and stakeholder communications, escalating complex matters as required.
Requirements
- Strong knowledge of records management, digitization workflows, metadata standards, and document control practices.
- Experience supporting document management systems, preferably ProjectWise or similar enterprise content management platforms.
- Demonstrated ability to lead teams and provide day-to-day operational and technical support.
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