Tagalog Speaker - Admin Assistant
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Key skills for this role
About the Role
zBit.com is looking for a Tagalog-speaking Admin Assistant to handle customer communication via chat and Zendesk, manage P2P merchant operations, and perform data entry. Requires 1-3 years of relevant experience.
Key Skills for This Role
Responsibilities
- Communicate with customers via chat and Zendesk.
- Provide answers to questions about withdrawals and deposits using CRM.
- Work with internal departments to meet customer needs.
- Perform data entry in various platforms.
Requirements
- At least 1 3 years of relevant work experience
- Excellent phone etiquette and verbal, written, and interpersonal skills
- Ability to multi task, organize, and prioritize work
- Must be Tagalog speaker
Full Job Posting
About the Role
- You will be responsible for converting customers into passionate evangelists. Responsible for the buying and selling of P2P self operated merchants, as well as the review of Zbit deposits and withdrawals.
Responsibilities
- Communicate with customers via chat and Zendesk.
- Provide knowledgeable answers to questions about issues related to withdrawals and deposits using CRM.
- Work with internal departments to meet customer's needs.
- Data entry in various platforms.
Qualifications
- At least 1 3 years of relevant work experience.
- Excellent phone etiquette and excellent verbal, written, and interpersonal skills.
- Ability to multi task, organize, and prioritize work.
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