Customer Service Representative
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Key skills for this role
About the Role
The ideal candidate loves talking to people and proactively solving issues.
Key Skills for This Role
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Overview
The ideal candidate loves talking to people and proactively solving issues.
You will be responsible for converting customers into passionate evangelists
Responsibilities
- Communicate with customers via chat and zendesk
- Provide knowledgeable answers to questions about issues related to withdrawals and deposits using CRM
- Work with internal departments to meet customer's needs
- Data entry in various platforms
Qualifications
- At least 1 - 3 years' of relevant work experience
- Excellent phone etiquette and excellent verbal, written, and interpersonal skills
- Ability to multi-task, organize, and prioritize work
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