TA Operations Manager

● Design, build, and maintain TA dashboards and reports (weekly/monthly/quarterly) covering key metrics: open positions, time-to-fill, source mix, offer-to-join ratio, cost-per-hire, attrition of new hires, recruiter productivity, and funnel conversion rates.

● Provide leadership with regular hiring status updates, trend analysis, and forecasts to support workforce planning decisions.

● Identify bottlenecks in the hiring funnel using data and recommend process improvements.

● Maintain data accuracy and hygiene within the ATS (Applicant Tracking System) and HRIS; ensure consistent tagging, status updates, and audit trails.

● Prepare ad-hoc reports and deep-dive analyses for leadership reviews, board decks, or audits as required.

● Track and report against manpower budgets/plans, flagging variances proactively.

● Continuously improve TA processes, SOPs, and workflows to increase efficiency and consistency across teams.

● Own and administer the ATS/recruitment tech stack; troubleshoot issues and drive adoption among recruiters and hiring managers.

● Support automation initiatives (e.g., interview scheduling, candidate communication, report generation) to reduce manual effort.

● Ensure a smooth candidate experience through every stage of the hiring journey.

● Partner with HR Business Partners and Finance on headcount planning, budgeting, and approvals.

● Experience with recruitment of automation tools or workflow builders.

● Exposure to workforce planning and budgeting processes.

● Prior experience presenting hiring metrics to senior leadership.

● Experience managing or mentoring a small team of recruiters/coordinators.

● Time-to-fill and time-to-offer

● Offer-to-joining ratio

● Cost-per-hire

● Recruiter productivity/output

● Report accuracy and timeliness (weekly/monthly TA dashboards)

● Hiring manager and candidate satisfaction scores

● Adherence to hiring budget/headcount plan