linkedin
Systems & Digital Operations Specialist
JAL International Co. Ltd.
Jeddah, KSA
Contract
Entry
Onsite
3 weeks ago
PowerSchoolToddleGoogle Workspace for EducationiPad supportlaptop supportAV systems
Free
Job Fit Check
Base Career helps you apply smarter for this job.
?%
Ready to ScanKey skills for this role
PowerSchoolToddleGoogle Workspace for Education
About the Role
JAL International seeks a Systems & Digital Operations Specialist to administer and support core school platforms, user devices, and classroom technology. The role involves managing user accounts, device lifecycle, AV systems, and providing operational support for events.
Key Skills for This Role
PowerSchoolToddleGoogle Workspace for EducationiPad supportlaptop supportAV systems
Responsibilities
- Administer and support core school platforms including PowerSchool, Toddle, Google Workspace for Education, assessment systems, and communication portals
- Manage user accounts, permissions, and access controls in line with TKS protocols
- Monitor system availability and escalate issues in a timely manner
- Set up, configure, and support school owned devices including iPads, laptops, and peripherals
- Manage device enrolment, updates, troubleshooting, and lifecycle; maintain accurate inventory records
- Support classroom and shared space AV systems (displays, projectors, sound, conferencing equipment)
- Assist staff with AV setup for lessons, meetings, events, and assemblies
- Support annual academic year readiness cycles: onboarding, class/course setup, device allocation
- Administer access controls aligned with TKS data protection, safeguarding, and acceptable use policies
- Maintain system, device, and AV documentation; log and track support tickets, licences, and renewals
- Provide operational support to the Operations team, particularly for technology and AV setup during events
- Support new space readiness and moves involving technology
Requirements
- Experience in an IT, systems, or digital operations support role
- Hands on experience supporting user devices (iPads, laptops)
- Strong organisational and documentation skills
- Ability to work to defined procedures and escalate appropriately
- Comfortable supporting non technical users
- Experience in a school or education environment
- Familiarity with Google Workspace for Education, PowerSchool, or Toddle
- Experience with AV or classroom technology support
- Exposure to facilities or operations support in an educational setting
Full Job Posting
About the Role
- The Systems & Digital Operations Specialist is a hands on, non managerial role responsible for the day to day administration, reliability, and continuity of TKS digital systems, user devices, and classroom technology.
- The role supports teaching, learning, admissions, communications, and school operations.
Key Responsibilities
- Administer and support core school platforms including PowerSchool (SIS), Toddle (LMS), Google Workspace for Education, assessment systems, and communication portals
- Manage user accounts, permissions, and access controls in line with TKS protocols
- Monitor system availability and escalate issues in a timely manner
- Set up, configure, and support school owned devices including iPads, laptops, and peripherals
- Manage device enrolment, updates, troubleshooting, and lifecycle; maintain accurate inventory records
- Support classroom and shared space AV systems (displays, projectors, sound, conferencing equipment)
- Assist staff with AV setup for lessons, meetings, events, and assemblies
- Support annual academic year readiness cycles: onboarding, class/course setup, device allocation
- Administer access controls aligned with TKS data protection, safeguarding, and acceptable use policies
- Maintain system, device, and AV documentation; log and track support tickets, licences, and renewals
- Provide operational support to the Operations team, particularly for technology and AV setup during events
- Support new space readiness and moves involving technology
What We're Looking For
- Experience in an IT, systems, or digital operations support role
- Hands on experience supporting user devices (iPads, laptops)
- Strong organisational and documentation skills
- Ability to work to defined procedures and escalate appropriately
- Comfortable supporting non technical users
- Experience in a school or education environment (desirable)
- Familiarity with Google Workspace for Education, PowerSchool, or Toddle (desirable)
- Experience with AV or classroom technology support (desirable)
- Exposure to facilities or operations support in an educational setting (desirable)
Safeguarding
- All staff are required to adhere to TKS safeguarding, child protection, data protection, and acceptable use policies.
- The successful candidate will handle information responsibly and maintain confidentiality at all times.
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at JAL International Co. Ltd.
Revenue Management Specialist - RCM
Jeddah, KSA
SeniorContract
JAL International Co. Ltd. seeks a Finance & Revenue Cycle Management Specialist to oversee financial, collection, and insurance claim activities in a healthcare environment. The role requires validating invoices, managi
2 weeks agoView →
Coral Husbandry Technician Supervisor
Jeddah, KSA
MidContract
JAL International seeks a Coral Husbandry Technician Supervisor for a field-based role in Jeddah. The role involves implementing coral restoration techniques, managing nursery operations, and supervising a team. Requires
3 weeks agoView →