Systems Administrator

Manage user accounts, permissions, security groups, and access controls in accordance with established policies.

Support implementation and maintenance of server security controls, antivirus, vulnerability-management tools, and security policies.

Ensure systems are patched and configured according to security and operational standards.

Identify potential security and compliance issues and escalate or remediate them as appropriate.

Respond to system and user incidents and work efficiently and professionally to resolve issues.

Maintain accurate ticket statuses and document troubleshooting steps, progress, resolutions, and follow-up activities in the company’s incident-management system.

Develop and maintain positive working relationships with the user community while providing a high level of customer service.

Prioritize incidents and competing requests appropriately while setting reasonable expectations with stakeholders at all organizational levels.

Participate in on-call, after-hours, evening, and weekend support as required.

Travel to Chicagoland data center to perform server hardware installation, maintenance, troubleshooting, and administration.

Maintain accurate and current system documentation, configurations, procedures, diagrams, and operational standards.

Collaborate with network, security, cloud infrastructure, application, and other IT teams to resolve issues and implement solutions.

Demonstrate leadership, ownership, accountability, and responsibility across IT functions.

Identify opportunities to improve system reliability, security, performance, and operational efficiency.

The compensation for this position is $82k to $95k annually. Base pay will vary depending on factors, including but not limited to, a candidate’s location, job-related knowledge, skills and work experience. The compensation package may also include incentive compensation opportunities in the form of discretionary annual bonus. Vistex provides highly competitive benefits including comprehensive healthcare plan, 401(k) and paid time off, including paid volunteerism days!

The Vistex platform helps businesses finally get control of all their different promotions, rebates, SPAs, discounts, and other incentives. With so many programs across so many partner relationships, it can be impossible to see where all the money is going, let alone how much difference it is actually making to revenue. With Vistex, business leaders can see the numbers, see what really works, and see what to do next – so they can make sure every dollar they spend really is driving more growth, not just more costs. It is why global enterprises ranging from Coca-Cola to Sony to Grainger rely on Vistex every day. Vistex | Now it all adds up. ™