Billing infrastructure is revenue infrastructure. In a business running an enterprise sales-led motion and a product-led self-serve motion in parallel, the configuration quality of that stack directly determines what Finance can close cleanly, what customers are billed accurately, and how much revenue is recovered when payments fail. We’re hiring a systems administrator who treats it that way.
We are seeking a Systems Administrator, Billing Systems to serve as the senior platform expert across our billing stack and a trusted operational partner to Finance, RevOps, and Product Engineering. This role will own day-to-day administration of and production support across the billing systems landscape in a scaled, dual-motion SaaS environment.
Billing infrastructure is revenue infrastructure. In a business running an enterprise sales-led motion and a product-led self-serve motion in parallel, the configuration quality of that stack directly determines what Finance can close cleanly, what customers are billed accurately, and how much revenue is recovered when payments fail. We’re hiring a systems administrator who treats it that way.
We are seeking a Systems Administrator, Billing Systems to serve as the senior platform expert across our billing stack and a trusted operational partner to Finance, RevOps, and Product Engineering. This role will own day-to-day administration of and production support across the billing systems landscape in a scaled, dual-motion SaaS environment.
What You Will Do
Billing Systems Administration
Own multiple billing platform administration for both our PLG self-serve motion and enterprise-grade invoicing and billing, including: payment methods, product and pricing catalog, subscription lifecycle, webhook monitoring, and dispute handling
Maintain pricing configurations, billing templates, and subscription structures as directed by Finance and RevOps. When the price book changes, Billing Systems reflects it cleanly
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Own dunning and revenue recovery configuration: retry schedules, smart retry settings, grace period logic, and dunning email sequences. Monitor recovery rates and optimize the sequence over time
Monitor platform health proactively. Identify processing failures, data integrity issues, and configuration gaps before they surface in Finance reporting or customer invoices
Serve as the primary Stripe and BillingPlatform platform contact for Finance, RevOps, and the billing engineering team
Execute configuration changes following change management controls: documented, tested, and deployed cleanly
Quote-to-Cash Integrations
Maintain the integration between Selling/Quoting systems and Billing Systems so quote-to-cash data flows are intact and deals land correctly in relevant billing systems
Support CPQ-related billing configurations in partnership with the CPQ Lead: price book alignment, quote output formats, and contract-to-subscription linkages
Configure and test PLG self-serve billing flows for new product launches, pricing changes, free trial conversion logic, and self-serve subscription management
Provisioning Connectivity
Partner with Product Engineering on the billing-to-provisioning handoff across both PLG self-serve and SLG enterprise motions.
Maintain the billing-side integration touchpoints that connect Stripe and BillingPlatform to provisioning workflows, ensuring subscription and order events carry the right data for downstream customer access
Monitor the billing-to-provisioning handoff and escalate with context when subscription or order events fail to propagate cleanly into customer access
Support provisioning impact assessment when pricing, packaging, or tier structures change on the billing side
Data Quality & Reconciliation
Run regular data quality checks across billing systems: subscriber data, payment records, invoice history, and subscription states across SLG and PLG customers
Support billing reconciliation across BillingPlatform, Stripe, Avalara, and NetSuite
Support month-end and quarter-end close with clean, complete, defensible data for Finance reporting
Maintain runbooks and escalation documentation for common billing data issues
Qualifications
5+ years of experience in billing systems administration, revenue operations, or SaaS billing in environments serving both enterprise and self-serve customers
Deep hands-on experience with Stripe: subscription management, payment processing, webhook configuration, dunning configuration, and PLG billing flows
Hands-on experience with an enterprise subscription billing platform such as BillingPlatform, Revenue Cloud, Zuora, or Chargebee
Development skills in building automation workflows in billing systems via API, webhooks, and other workflow configurations
Familiarity with Salesforce CPQ: quote-to-cash process, price book structure, and integration touchpoints with billing systems
Familiarity with billing-to-provisioning integration patterns and partnership with product engineering teams on subscription event propagation
Experience supporting billing reconciliation with Finance through NetSuite or equivalent ERP
Experience in B2B SaaS environments with both sales-led and product-led revenue motions
Preferred
Stripe certification such as Stripe Associate
Experience with usage-based pricing models, including metered billing, freemium conversion, and monthly self-serve
Salesforce CPQ Specialist certification or hands-on CPQ experience
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Equal Opportunity Statement
Quickbase is committed to building a diverse and inclusive workplace. We encourage candidates from all backgrounds to apply – even if you don’t meet every qualification listed. We are proud to be an equal opportunity employer.
Benefits
Modern Health
Group Medical Insurance
Night Shift Allowance
Hybrid Work Allowance
Mobile and Internet Allowance
Meal Benefit
Office Transportation
On-Call Weekend Allowance
Weekend Working Allowance
Employee Referral Bonus
About Quickbase
Software & SaaS884 employeesFounded 1999
Quickbase is a private SaaS software company providing no-code operational and project-management applications for organizations.
