System Analyst | Retail | IKEA RSO Jebel Ali
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Key skills for this role
Role Overview
Of The Role: The System Analyst plays a crucial role in the technical coordination for the configuration, upgrades, support, and maintenance of Microsoft NAV/BC/D365, CRM, and other cloud solutions within existing and new expansion stores.
The role involves close coordination with the digital & IT team, functional heads, and business users.
Key Skills for This Role
Full Job Posting
System Upgrades and Coordination
Coordinate upgrade and data migration from legacy systems to modern ERP, ensuring quality and data integrity throughout migration process while managing data governance and security policies.
Collaborate with functional heads to understand business needs and translate them into functional requirements, documenting functional specifications and technical design documents, developing and customizing applications to meet business needs.
Ensure on-time, quality, and cost-effective delivery of all functional MS NAV/BC/D365 & Cloud projects and enhancement activities within the guidelines of the project methodology.
Process Improvement and Support
Identify opportunities to streamline business processes and improve system efficiencies, recommend and implement process changes to optimize functionalities in line with Al-Futtaim group and IKEA principal guidelines.
Provide ongoing support and troubleshooting for issues, administering SQL databases to ensure continuous performance tuning using Performance Monitor and other related monitoring/troubleshooting tools.
Required Skills To Be Successful:
Expertise in Microsoft Dynamics 365 solution and/or NAV/Business Central implementation.
Proficient in SQL database administration and programming.
Excellent communication and interpersonal skills.
Capability in API integrations and testing, with a solid understanding of cloud operations.
What Qualifies You For The Role:
Graduate in Computer Science, Information Technology, or similar discipline with 7+ years experience in business analysis, system design & development, and implementation of ERP within the retail industry.
Strong understanding of the Microsoft Dynamics 365 solution and/or NAV/Business Central, Azure DevOps or other CI/CD tools.
Experience with API integrations and testing, and desirable knowledge in payment gateway integration.
Sound knowledge of SQL DB administration and programming, along with basic cloud operations knowledge (AWS or Azure).
We’re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.
Before you click “apply”: Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.
As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.
About Al-Futtaim Group
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