jazzhr
System Administrator Level II and III
TAP Engineering
Bluffdale, USA
Full-time
Mid · 5+ years experience
Onsite
USD 83000-158000 yearly / year
Discovered 1 weeks ago
LinuxUnixWindowsNetworkStorageMonitoring
Free
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Key Skills for This Role
LinuxUnixWindowsNetworkStorageMonitoring
Full Job Posting
- Provide support for the implementation, troubleshooting, and maintenance of IT systems
- Manage IT infrastructure and related operational processes
- Perform day-to-day system operations, monitoring, and incident response
- Support client/server, storage, and network devices
- Provide Tier 1 and Tier 2 support based on experience level
- Escalate issues appropriately and communicate status to Government and internal stakeholders
- Support dispatch operations for hardware issues and remain involved through resolution
- Optimize system performance and resource utilization
- Support system capacity analysis and planning
- Configure and manage Linux, Unix, and Windows operating systems
- Install, load, and maintain operating system software
- Troubleshoot and configure network components
- Implement system enhancements to improve reliability and performance
- Maintain accurate system documentation and operational records
- Follow Government-defined ticketing, change management, and operational procedures
- Independently administers Linux, Unix, and Windows systems
- Provides Tier 1 and Tier 2 support, including advanced troubleshooting
- Performs root cause analysis and remediation
- Manages daily system configuration and operational health
- Supports enterprise server, storage, and network environments
- Executes system deployments, upgrades, and transitions
- Provides detailed analysis and feedback for escalated incidents
- Serves as an escalation point for junior staff
- Supports integration and sustainment of ECI systems
- Serves as a technical lead and subject matter expert
- Resolves highly complex system, storage, and software integration issues
- Supports system design, mission architecture, and hardware planning
- Analyzes system interdependencies within Service-Oriented Architecture (SOA) environments
- Leads major incident response efforts
- Performs long-term capacity planning and optimization
- Provides detailed technical analysis and reporting for escalated issues
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