jazzhr
Storage Support System Administrator Level II and III
TAP Engineering
Fort Meade, USA
Full-time
Mid · 5+ years experience
Onsite
USD 83000-158000 yearly / year
Discovered 1 weeks ago
LinuxUnixWindowsFiber Channel
Free
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Key Skills for This Role
LinuxUnixWindowsFiber Channel
Full Job Posting
- Multi-vendor high-performance storage platforms
- Mass storage subsystems
- Fiber Channel interconnection fabrics
- Heterogeneous storage environments
- Linux, Unix, and Windows operating systems
- Client/server, storage, and network devices
- Enterprise and HPC computing environments
- Storage management and monitoring tools
- Provide support for the implementation, troubleshooting, and maintenance of IT systems
- Support day-to-day operations, monitoring, and incident response for storage environments
- Manage and sustain enterprise and HPC storage systems
- Support client/server, storage, and network devices
- Provide Tier 1 and Tier 2 support based on experience level
- Escalate issues appropriately and communicate status to Government and internal stakeholders
- Support dispatch operations for hardware-related issues and remain engaged through resolution
- Optimize system performance and resource utilization
- Perform system capacity analysis and planning
- Provide detailed troubleshooting and root cause analysis
- Document system configurations, procedures, and sustainment activities
- Follow Government-defined ticketing, change management, and operational procedures
- Maintain accurate system documentation and records
- Independently administers enterprise and HPC storage systems
- Provides Tier 1 and Tier 2 support, including advanced troubleshooting
- Performs root cause analysis and remediation
- Manages daily configuration and operational health of storage environments
- Supports multi-vendor storage platforms and fiber channel fabrics
- Executes storage deployments, upgrades, and transitions
- Provides detailed analysis and feedback for escalated incidents
- Serves as an escalation point for junior staff
- Serves as a technical lead and subject matter expert for storage environments
- Resolves highly complex storage, system, and integration issues
- Supports storage system design, architecture, and long-term planning
- Analyzes system interdependencies within enterprise and HPC environments
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