Microsoft IntuneAutopilotAzure ADWindows 10/11Microsoft 365Active Directory
Full Job Posting
Key Responsibilities
Provide L2/L3 support for hardware, software, and network issues (remote diagnostics, advanced configuration, problem replication)
Manage end user computing device patching, OS/application updates, and endpoint protection (Intune, Autopilot, Azure AD, Windows 10/11, Endpoint Manager, M365 Apps).
Manage the configuration, optimization, and integration of Microsoft 365 services (All Associated Apps) , including account administration, security settings, and workflow automation, while providing user training and best practice guidance to enhance adoption and efficiency.
Administer and maintain servers, Active Directory, Azure Intune, DNS, DHCP, file servers, backup/restore, and server security monitoring
Perform asset lifecycle management, device imaging, deployment, and asset tracking
Conduct root cause analysis and implement fixes in infrastructure, software, or codebase
Lead post-incident reviews and guide L1/L2 teams
Monitor system activity for stability and proactively resolve issues
Implement and maintain endpoint protection (anti-virus, EDR) on all supported devices
Support Zero Trust Network Access / MFA for remote access and privileged accounts
Maintain audit logs for administrative actions and participate in security incident response
Manage backup solutions, restore data, and ensure compliance with retention policies
Troubleshoot and resolve issues related to DNS, DHCP, file servers, and backup/restore operations
Participate in compliance audits and regulatory reviews
Experience with Jira Service Management or Freshservice ticketing systems
Required Skills & Tools
Advanced knowledge of Microsoft Intune, Autopilot, SCCM, Azure AD, Windows Server, DNS, DHCP, file server management, backup/restore, and security monitoring tools. Strong analytical and troubleshooting skills.
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Marmon Technologies is seeking a Senior Infrastructure & Cloud Automation Engineer to lead automation, cloud, virtualization, and enterprise infrastructure operations. The role requires strong experience with Azure, VMwa
Demonstrated competency in supporting the administration and operational maintenance of an enterprise IT Service Management (ITSM) platform within a global, follow-the-sun support model.
Experience with patch management and endpoint protection & Familiarity with ITIL, asset management, and compliance frameworks.
Demonstrates strong verbal and written English communication skills sufficient to effectively support U.S.-based end users via chat, phone, and email.
Able to clearly articulate technical information to non-technical audiences, ensuring understanding and resolution of issues.
Capable of participating in live support interactions, meetings, and escalations with U.S. stakeholders when required.
Ability to work in a 24x7 to support a global operating model by working aligned with U.S. business hours, including evenings or overnight shifts local to India.
Preferred Qualifications
Bachelor’s degree in computer science, Information Technology, or related field
Microsoft Certified: Azure Administrator Associate
Microsoft Certified: Windows Server Hybrid Administrator Associate
CompTIA Server+, Network+, Security+ or other security certifications.
ITIL Foundation Certification
Following receipt of a conditional offer of employment, candidates will be required to complete additional job-related screening processes as permitted or required by applicable law .
About Marmon Technologies India Private Limited
Verified company details for this employer are not available yet.