IT Manager

•Lead and mentor IT Infrastructure Support, ERP, Network, Security, and Cloud teams to achieve operational excellence.

•Define team objectives, monitor performance, and implement skill development programs.

•Foster a culture of innovation, collaboration, and accountability.

•Partner with Medical Group and company IT leadership as an integrated, extended team, providing regular status reporting, KPI/SLA performance metrics, strategic alignment, and continuous improvement recommendations.

•Ensure 24/7 availability and optimal performance of IT systems and infrastructure.

•Oversee ERP system administration, upgrades, and integration with business processes.

•Manage network architecture, firewalls, VPNs, end user computing and cloud infrastructure for scalability and security. This includes on-premises environments where remote access has been provided.

•Manage on-boarding and offboarding of employees in Marmon Medical environments.

•Implement ITSM and ITIL-based processes for service, incident, problem, and change management.

•Develop and execute IT strategy and roadmap aligned with organizational goals.

•Identify emerging technologies and lead digital transformation initiatives.

•Drive automation of manual processes to improve efficiency and reduce costs.

•Establish annual objectives aligned with the Marmon Medical IT strategy and 3-yearroadmap.

•Participate in the annual refinement of the Marmon Medical Group IT strategy and 3-yearroadmap