Job Location Type: In-Person.
Hourly Range: $14.41-$17.79
Your experience matters
At Lifepoint Health, we are committed to empowering and supporting a diverse and determined workforce who can drive quality, scalability, and significant impact across our hospitals and communities.
As a Switchboard Operator, you’ll support those that are in our facilities who are interfacing and providing care to our patients and community members to positively impact our mission of making communities healthier ®.
More about our team
Our collaborative Switchboard team keeps our hospital connected 24/7.
Operators are trusted to manage high call volumes, assist patients and visitors, and support staff communication across the organization.
Sovah Health is a regional health care delivery system with 2 hospital campuses – Danville and Martinsville.
Each facility has a 24/7 Emergency Room, Outpatient Imaging Center, and over 20 primary and specialty care physician clinics.
Our Danville location is also a teaching hospital that trains medical students and physician residents specializing in family and internal medicine.
How you’ll contribute
A Switchboard Operator who excels in this role:
- Receives and routes all incoming calls to the hospital per protocol. Handles all emergency calls and pages.
- Responsible for in-house paging, codes, and dial-a-page system. Handles all intercom paging and general information from in-house and outside calling parties.
- Keeps Switchboard files updated with current room numbers, discharged patients, and new admissions.
- Maintains updated employee information for disaster procedure files.
