paycor
Surgery Coordinator
Azul Cosmetic Surgery and Medical Spa
Fort Myers, USA
Full-time
Mid
Onsite
Discovered 6 days ago
HIPAA
Free
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Key Skills for This Role
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- Schedule all surgical cases for assigned provider.
- Provide pre-operative instructions to patients, monitor incoming patient information from various sources and scan all documents into patient charts.
- Counsel patients’ for all surgeries.
- Stay current with the latest technologies & medication and be able to answer general patient questions.
- Discuss benefits and costs of insurance and/ or cosmetic cases.
- Forward packet of surgical paperwork to our surgical facility.
- Inform patients of any pre-admission testing (Labs, EKG, etc.) as needed. Counsel patients on what is expected the day of surgery, answer any pre-surgical questions, and inform of follow up care.
- Work with OR scheduling office to ensure all OR cases are scheduled in a timely manner as according to physician direction and all appropriate paperwork is received by appropriate parties.
- Have an understanding of the billable diagnosis per procedure codes.
- Maintain database to ensure all pre-surgical forms, medical clearance documents, patient radiological exams and laboratory work is completed in a timely manner within the guidelines of OR scheduling.
- Work with clinical operations manager to improve utilization of OR block-time and release unused OR time.
- Review surgical and clinical forms for completeness and accuracy for all surgical procedures.
- Seek approvals surrounding physician schedule(s) in order to utilize and accommodate additional OR time; communicate approved changes with various staff members, identify conflicts with physician clinic/academic and OR schedule, provide suggestions and assist in the resolution of conflicts.
- Accurately complete surgical billing
- Collect deposit and final payment from patient
- Follow up with cancelled surgery patients and ensure we schedule follow up and or new surgery date.
- Follow up with patients that did not follow through with booking a quoted surgery.
- Work on special projects; perform other related duties as assigned or requested.
- Schedule pre-operative and post-operative visits.
- Required Training: Conforms to all applicable HIPAA. Billing compliance and safety guidelines
- Expresses self clearly and concisely in oral and written communications.
- Maintains effective relationships and open communications with patients, families, management, and staff.
- Is pleasant and friendly with patients over the phone, via email and text.
- Successfully credentials the practice and providers.
- Is knowledgeable in all aspects of Azul and the services we offer.
- Follows the phone verbiage scripting and gathers all appropriate information for our practice management system.
- Competitive salary.
- Medical, Vision, and dental insurance.
- Paid vacation and holidays.
- 401k with company match.
- Company Paid Life insurance.
- Uniform allowance.
- Employee assistance program
- Employee discounts.
- Professional development assistance.
About Azul Cosmetic Surgery and Medical Spa
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