Surgery Coding Supervisor

The supervisor works closely with the Coding Auditing team to provide feedback to the coding team.

All operational issues shall be addressed in a timely manner and follow the proper escalation channels.

Travel may be required, although rare and intermittent.

The essential duties and responsibilities:

• Supervises the daily business functions of the patient visit from point of entry to accurate adjudication of the patients' accounts.
• Scope of responsibilities includes appointment scheduling, insurance eligibility processes; charge processing; claim submission and processing; payment processing; collections and accounts receivable management; denial management; reporting of results and analysis; concurrent and retrospective auditing; proper coding; credentialing; customer services relative to revenue cycle; training and development relative to revenue cycle; analytics, and all other revenue cycle management activities.
• Resolves escalated and unique revenue cycle issues.
• Responsible for quality work, meeting deadlines, and adherence to the Practices Standard Operating Procedures (SOPs); regularly audits staffs work to ensure compliance.
• Monthly, prepares revenue cycle financial analysis, including aged accounts.
• Monitors and assesses business metrics in order to refine processes and improve efficiencies.
• Guides individuals and teams toward priorities; clarifies roles and responsibilities of others; coordinates resources to meet objectives. Cascades goals down to staffs annual objectives.
• Champions new initiatives; acts as a catalyst of change and stimulates others to change; paves the way for needed changes; manages implementation effectively. Steps forward to address difficult issues; puts self on the line to deal with important problems; takes ownership and accountability.
• Develops, implements, and maintains the Practice's revenue cycle training materials. Conducts training of SOPs, systems, metrics, government regulations, and etc.
• Responsible for the overall coordination of front office duties to include scheduling, check-in, and co-pay/co-insurance collection.
• Attracts high caliber people, accurately assesses strengths and development needs of employees; provides timely, specific feedback and helpful coaching; provides challenging assignments and opportunities for development.
• Responsible for interviewing, recommending hires, assessing performance, recommending salary changes, and progressive discipline. Enforces adherence to the Practice's and US Oncology policies.

The ideal candidate for the Coding Supervisor will have the following background and experience:

• Associate’s Degree in Finance, Business, Healthcare Administration or equivalent and minimum of four (4) years of Coding/Revenue Cycle experience (surgery knowledge is required)
• Applicable certification required CPC or CCS-P
• Knowledge of professional fee billing, reimbursement, third-party payer regulation, and medical terminology is required
• Strong problem-solving skills and ability to make timely decisions
• Strong attention to detail
• Two years’ experience managing, delegating, and following up on work priorities of others is strongly desired
• Experience with performance management is strongly preferred
• Experience working in a Remote Environment with a Remote Team
• Experience with computers (word processing and/or electronic spreadsheets)