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Support Services Administrator
Rentokil Initial
Fredericton, CAN
Full-time
Entry · 2+ years experience
Onsite
CAD 43000-45700 yearly / year
Discovered 3 weeks ago
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Full Job Posting
Location
- Fredericton, NB
Salary
- $43,000 - $45,700
- Data entry of new contracts, job sales, and product sales into our CRM software
- Upload and file copies of contracts for new customers
- Customer account maintenance. Contact updates, changes to billing, PO’s, etc.
- Daily and consolidated month end invoicing
- Process and apply credit memos as required
- Ensure accuracy in our invoice process, ensuring all relevant data is correct
- Upload invoices into customer 3rd party portals as required
- Ensure month-end procedures are followed and deadlines met
- Create reports in Excel to provide to customers with special requests as needed
- Process credit cards as required
- Create device maps as required
- Compile and review sales sheets for service completion and accuracy
- Assisting to resolve customer disputes with the accounts receivable team
- Monitor weekly uncommitted/state of service reports with Branch Managers to ensure route and invoicing completion
- Assist Sales Reps and the Operations team with looking up customer info in CRM.
- Track business and technician licenses for expiry/renewal
- Assemble logbooks (info binders) for customers as required
- Additional responsibilities as assigned
Requirements
- 2+ years of Admin experience in a fast-paced professional environment
- Demonstrated proficiency with Microsoft Word, Excel and Power-Point
- Have knowledge of Google Suite. Ex. Google Docs, Drives, Gmail, Calendars
- Able to learn and use multiple computer systems
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