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Precisely Support Engineers drive to solve complex issues and develop unique solutions to make our customers successful. Our customers depend on the highly skilled technical engineers in our technical support group to help drive the success of their Precisely Data Integration investments, including Precisely Connect products and Sterling B2B Integrator. Strong problem-solving skills, technical depth, communication, and the ability to develop creative solutions are a must.
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, AUS
London, GBR
, GBR
, GBR
, IND
, IND
, CAN
Precisely Support Engineers drive to solve complex issues and develop unique solutions to make our customers successful. Our customers depend on the highly skilled technical engineers in our technical support group to help drive the success of their Precisely Data Integration investments, including Precisely Connect products and Sterling B2B Integrator. Strong problem-solving skills, technical depth, communication, and the ability to develop creative solutions are a must.
Education: Bachelor’s or Master’s degree in Computer Science or related field (equivalent work experience will be accepted in place of the education requirement).
Excellent communication (oral and written), strong interpersonal/customer relations skills, and exceptional analytical and troubleshooting skills.
Self-motivated and enthusiastic when working with difficult problems and tight deadlines.
A strong desire to learn new technology and the ability to understand new concepts quickly.
Experience supporting Sterling B2B Integrator/Sterling File Gateway/Global Mailbox.
UNIX/Linux (AIX, Red Hat EL, Solaris, HP-UX) knowledge and administration.
Database systems: Oracle, Teradata, Microsoft SQL Server, Vertica, DB2, ODBC, Snowflake.
Cloud Services: Azure, GCP, EC2, EMR, S3, RedShift.
Container and virtualization technologies: Docker, Kubernetes, OpenShift, AIX LPAR/WPAR, Solaris Containers.
Understanding of database management systems including relational database design principles, tuning, SQL execution, and configuration.
Understanding of networking design principles, including TCP, IP, HTTP/S, S/FTP, SMTP, AS2, and other data communication protocols.
Experience supporting Sterling B2B Integrator / Sterling File Gateway.
Verified company details for this employer are not available yet.
Full-time
Mid
Remote
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