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The Canadian Mental Health Association Waterloo Wellington (CMHA WW) provides a full care system for those with addictions, mental health or developmental needs. We serve everyone from children to adults to seniors, all under one roof. Our programs help individuals and families to lead lives filled with meaning and promise. We have 400 staff at offices in Cambridge, Waterloo, Kitchener, Guelph, Fergus, and Mount Forest.
We are fully accredited by Accreditation Canada and our proud of our Exemplary Status (the highest standing) received at our most recent accreditation exercise.
Competitive Compensation and Benefits: Our compensation package includes a competitive salary and generous benefits supporting the wellness of our staff. We are proud to be members of the Healthcare of Ontario Pension Plan (HOOPP) offering one of Canada’s largest and most respected defined benefit plans.
Career Development Opportunities: Our wide range of services and supports allows for varied opportunities for career growth. Our multi-disciplinary approach to care offers cross collaboration and enhanced opportunities for learning. A formal succession planning process is key to our internal leadership recruitment.
Values that include: Mutual Respect, Accountability, Integrity and Excellence and Innovation and a culture that is welcoming and inclusive.
Commitment to Health and Safety: We have a strong health and safety culture at CMHA WW and work tirelessly to address the health and safety needs of staff and the people we serve.
We are recruiting for a SUPPORT COORDINATOR, INTAKE (FACT)
This is a regular full-time opportunity to fill an existing vacancy (35 hours per week Monday to Friday 9am to 5pm) based at 55 King St. W. Kitchener.
Reporting to the Manager, Adult Intensive Services, this role will include triage and assessment - engaging in a collaborative process with community partners to determine client needs and appropriate level of service. This role will also be responsible for providing short term, recovery oriented support to individuals with serious mental health and addiction challenges and their families.
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Facilitates person-centered planning to assist the person to choose, get and keep life choices using recovery planning tools Ensures all support needs in a person’s life are identified, assessed and plans are created. Areas of one’s life requiring support and planning might include: meaningful employment, recreation, leisure, education, volunteer work, relationships, accessing health treatment, housing, emotional support, budgeting, medication issues, household skills training and legal and addiction concerns Develops plans to reduce barriers to accessing/obtaining individual choices Helping individuals to problem-solve concerns and issues related to all aspects of their lives Creates and implements service agreements Coordinates supports and resources to promote the action of developed plans Evaluations and modifies effectiveness of an individual’s planning on a regular basis
Facilitates person-centered planning to assist the person to choose, get and keep life choices using recovery planning tools
Ensures all support needs in a person’s life are identified, assessed and plans are created. Areas of one’s life requiring support and planning might include: meaningful employment, recreation, leisure, education, volunteer work, relationships, accessing health treatment, housing, emotional support, budgeting, medication issues, household skills training and legal and addiction concerns
Develops plans to reduce barriers to accessing/obtaining individual choices
Helping individuals to problem-solve concerns and issues related to all aspects of their lives
Creates and implements service agreements
Coordinates supports and resources to promote the action of developed plans
Evaluations and modifies effectiveness of an individual’s planning on a regular basis
Develop and Maintain Effective Tam Coordination, Access and Communication with Primary Care and Other Support Networks
Liaises with family and community members on behalf of person supported (where possible) Includes family and community members on behalf of person supported (where possible) Provides information and education to family and community members Facilitates meetings between family, community members and the people we support, as needed Participates on committees in the community, representing the service perspective and the people we support, at the direction of the Manager
Liaises with family and community members on behalf of person supported (where possible)
Includes family and community members on behalf of person supported (where possible)
Provides information and education to family and community members
Facilitates meetings between family, community members and the people we support, as needed
Participates on committees in the community, representing the service perspective and the people we support, at the direction of the Manager
Creates effective crisis plans with the people supported, including both natural and professional supports in the planning process Evaluates and modifies the effectiveness of the crisis plan on a regular basis Ensures communication of the crisis plan with identified community partners and natural supports, as directed by the person Provides crisis intervention and follow-up as required
Creates effective crisis plans with the people supported, including both natural and professional supports in the planning process
Evaluates and modifies the effectiveness of the crisis plan on a regular basis
Ensures communication of the crisis plan with identified community partners and natural supports, as directed by the person
Provides crisis intervention and follow-up as required
Assists people to clarify their needs/wants and desired outcomes Develops, supports and evaluates the implementation of individual advocacy plans Seeks opportunities to educate the general community related to the rights and needs of people struggling with barriers
Assists people to clarify their needs/wants and desired outcomes
Develops, supports and evaluates the implementation of individual advocacy plans
Seeks opportunities to educate the general community related to the rights and needs of people struggling with barriers
CMHA WW, as an equal opportunity employer, embraces diversity and is committed to creating an inclusive workplace. Our goal is to attract, develop and retain talented employees from diverse backgrounds, allowing us to benefit from a wide variety of experiences and perspectives. We welcome applications from all qualified persons.
*We do not use AI in our screening process.
Verified company details for this employer are not available yet.
CAD 33.07-40.3 hourly / hour
Full-time
Mid · 3+ years experience
Onsite
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