Support Consultant

Skills, Knowledge and Experience

• Call Centre experience (ability to manage 30-40 calls a day)
• Proven ability in customer support, order processing, or helpdesk environments.
• Exceptional communication and problem-solving skills.
• Ability to manage high volumes of work accurately and efficiently.
• Proficiency in Microsoft Office Suite and general computer literacy.
• Experience in legal, conveyancing, or property search industries preferred.

What We Offer

• Personal Development We have a rich history of providing people with growth opportunities throughout their InfoTrack journey. We provide our people with professional development plans, technical training, leadership programs, and clear career progression opportunities.
• Reward & Recognition We have a culture of recognising the contributions of our people and rewarding them for their impact. We have various formal recognition programs as well as access to our employee share scheme. We put an emphasis on staff happiness, so we have a well-stocked snack cupboard, weekly catered lunches, free breakfast every morning and locally based social committees that drive events for each office including a Table Tennis competition.
• Health & Wellbeing We care about our people’s well-being and that is why we offer a range of benefits including fully covered gym memberships, monthly in-house massages, progressive leave policies and access to an Employee Assistance Program.
• Join a company that puts people first, where your contributions are valued, and your potential is supported every step of the way. Apply now or message us directly to find out more! We have two full time positions available. Can be based in NSW or QLD
• At InfoTrack we are a diverse workforce and we’re proud to be an equal opportunity employer. We believe our differences make us stronger. We therefor encourage applications from Aboriginal and Torres Strait Islander people and people of all cultures, abilities, sex, and genders.

Who we are?