Supervisor - Parking Enforcement
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The Role
Manage your on-street team of enforcement staff to ensure they are performing their duties.
Work on-street with your team to ensure staff are effectively deployed.
Review performance data to ensure contractual conditions are met and implement corrective measures
Motivate, praise and develop your team
Ensure KPIs are reliably met by the enforcement team
Make recommendations to management on service/operational issues
Set goals, conduct appraisals and ascertain training needs for operational staff
Maintain and uphold client liaisons.
Experience as a previous civil enforcement officer or previous supervisor experience in a similar industry such as security or facilities.
Be able to demonstrate team management skills including coaching, training and recruiting
Experience working within a client facing role with good commercial acumen
Experience of monitoring KPIs and preparing of reports
Good written and verbal communication
Hold a full clean, UK drivers licence.
What we’ll offer you
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About APCOA PARKING (UK) LTD
UK private parking operator managing car parks, enforcement, payments, and mobility services for public and private clients.
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