Supervisor-Housekeeping

Position Summary

Key Responsibilities

• Run sold-room reports, verify room status, identify discrepant rooms, prioritize cleaning, and update departing-room status.
• Prepare and communicate room-assignment changes, document discrepancies, and communicate unresolved issues to the next shift.
• Assist management with hiring, training, scheduling, evaluation, counseling, discipline, motivation, and employee coaching.
• Complete paperwork and follow company, safety, and security policies and procedures.
• Report maintenance problems, safety hazards, accidents, and injuries, and complete required safety training and certifications.

Preferred Qualifications

• High school diploma or G.E.D. equivalent is preferred.
• At least 1 year of related work experience is preferred.
• At least 1 year of supervisory experience is preferred.
• No license or certification is required.

Workplace and Physical Requirements

• The position is full time and located at Central Area District North of Al Masjid Al Nabawi in Madinah, Saudi Arabia.
• The role requires lifting, carrying, pushing, and pulling housekeeping equipment and objects across sloping or uneven surfaces.
• The role requires bending, twisting, reaching, standing, sitting, kneeling, and walking for extended periods.
• The role requires use of computers and/or point-of-sale systems and visual verification of information.

Service Standards