Supervisor Hospice Operations BSN RN

The Supervisor Hospice Operations RN is a hands-on leader responsible for directly supervising the daily activities and performance expectations of Hospice scheduling, clinical, and non-clinical back-office support services through direct observation and auditing.

With a focus on customer service excellence, effective communication, and accurate workflows to achieve timely access to care coordination, accuracy of clinical coding and hospice nursing plan of care development, and optimal administrative support across agencies.

Builds and maintains a rapport with referral sources, acts as a conduit to agency leadership, and assists with operational projects.

Enables all Mission Partners to contribute to their fullest potential, creating a positive and supportive environment aligned with OSF Mission, Vision and Standards of Performance.

This role facilitates efficient clinical operations, advances patient safety, enhances the patient and provider experience, and supports the organization’s operational and quality objectives.