Supervisor FOH
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Key skills for this role
About the Role
Hinoki Restaurant is seeking a professional Front of House Supervisor to oversee daily operations, ensure exceptional customer service, and lead a diverse team. The ideal candidate must be fluent in Tagalog and English, with proven supervisory experience in hospitality or F&B.
Key Skills for This Role
Responsibilities
- Supervise daily front of house activities to ensure smooth service
- Train, guide, and support FOH staff to maintain performance and professionalism
- Ensure guests receive high quality service at all times
- Enforce company policies, hygiene standards, and safety procedures
- Use Tagalog and English to coordinate with staff and management effectively
Requirements
- Proven experience in a supervisory role within hospitality or F&B
- Strong leadership and communication skills
- Fluency in Tagalog (required) and English
- Ability to work under pressure and manage a diverse team
- Professional, reliable, and customer focused
Full Job Posting
Job Overview
- We are seeking a professional and experienced FOH Supervisor to oversee daily front of house operations, ensure exceptional customer service, and support the team in maintaining high operational standards.
- The ideal candidate must be able to communicate effectively in Tagalog, as a large portion of the team uses this language for coordination and training.
Key Responsibilities
- FOH Operations — Supervise daily front of house activities to ensure smooth service.
- Team Leadership — Train, guide, and support FOH staff to maintain performance and professionalism.
- Customer Service — Ensure guests receive high quality service at all times.
- Compliance Oversight — Enforce company policies, hygiene standards, and safety procedures.
- Communication — Use Tagalog and English to coordinate with staff and management effectively.
Qualifications
- Proven experience in a supervisory role within hospitality or F&B
- Strong leadership and communication skills
- Fluency in Tagalog (required) and English
- Ability to work under pressure and manage a diverse team
- Professional, reliable, and customer focused
Work Location
- In person
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