Success Architect - Agentforce/Data Cloud

Your Impact As an Agentforce/Data Cloud Success Architect, you will have a significant impact on our customers' success and the growth of our organisation.

Your expertise and guidance will directly influence the technical architecture, performance optimisation, and solution design strategies for our strategic customers, ensuring their success in leveraging Agentforce/Data Cloud's powerful data capabilities.

By driving customer satisfaction and delivering exceptional value, you will contribute to the overall growth and reputation of Salesforce as a leader in the industry.

Collaboration and Team Work Collaboration is at the core of our success, and as an Agentforce/Data Cloud Success Architect, you will have the opportunity to work closely with diverse teams of professionals.

You will collaborate with customers, colleagues, and partners to evaluate technical architecture, optimise performance, and design effective solutions.

By fostering strong relationships and working collaboratively, you will contribute to the collective success of our teams and the achievement of our goals.

Minimum Requirements:

• Minimum of 4 Years relevant industry experience
• Demonstrated success in implementing CDP/AI projects either directly or as part of a Customer Success team.
• Demonstrated ability to guide customers through complex AI/Data implementations with a focus on providing clear technical direction and removing barriers to success.
• A good understanding of data modelling, integration, and data governance best practices
• Excellent communication skills, and a demonstrated ability to work collaboratively with cross-functional teams from Developer to Executive
• Ability to facilitate discussions and translate technical concepts & solutions into tangible business value and ROI for customers
• Ability to demonstrate basic understanding of AI and data-related industry trends.
• Proactive and self-starting attitude with the ability to manage tasks independently while collaborating remotely with customers and colleagues
• Values the importance of Data Ethics and Privacy by ensuring that customer solutions adhere to relevant regulations and best practices in data security and privacy
• Degree or equivalent experience required.