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Subsidence Claims Consultant
Sedgwick
GBR
Full-time
Mid
Hybrid
Discovered 2 weeks ago
Free
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We have a fantastic opportunity for Subsidence Claims Consultant UK wide.
We now have an exciting opportunity for a subsidence Claims Consultant within our award-winning Subsidence Services Division.
Acting as a focal point for clients and their customers, you will be responsible for managing a portfolio of domestic and commercial claims up to an agreed value. Following training and licensing, you will be empowered to make all decisions on your claims. The key requirement is to accelerate claims through to conclusion, achieved by high levels of autonomy.
You will be the first point of contact for customers and clients, supporting and resolving any queries they may have. You will progress claims towards conclusion with the authority to make all technical decisions on the claim. You will produce client-specific reports and documentation for the customer, ensuring an accurate action plan is maintained throughout the claim and all stakeholders are updated when any revisions are introduced. You will be responsible for the reserve accuracy of the claim and liaise with suppliers to ensure progress and delivery of services provided by our suppliers.
If you're looking for a combined office and remote role where you can manage claims with autonomy and flexibility, this could be perfect for you.
This is perfect for someone with experience in claims management, strong communication skills, and a proactive approach to customer service.
The skills you will have when you apply:
- Experience in managing subsidence claims: Previous experience in a subsidence claims environment is essential.
- Organisational Skills: Organised, diligent, and able to run tasks through to completion.
- Communication Skills: Excellent communication and negotiation skills, with experience handling demanding customers sympathetically but firmly over the phone.
- Adaptability: Conscientious, hard-working, and flexible during high volumes, with the ability to cope with a fast-changing working environment.
- Professional Attitude: Enthusiastic, professional, and positive attitude, with a desire to embrace innovative working practices.
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