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Key skills for this role
We have an exciting opportunity for someone with a background in claims handling, the construction industry, or customer service.
You will manage a repair-based portfolio, setting up and overseeing repairs on our in-house claims system, scheduling engineers, updating records, and ensuring timely repair progression.
Experience with schedules of work is a plus. You should be skilled in diarising activities, liaising with customers, contractors, and clients, and ensuring repairs are completed promptly with excellent customer service.
The role involves telephone and written interactions with key stakeholders, regular email and diary checks, and prioritising urgent requests or complaints. Being highly organised is essential.
It's a perfect fit for those who crave variety, enjoy problem-solving, and want to build a rewarding career in a fast-paced environment.
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Competitive salary taking into account skills, experience and qualifications
A Self Invested Personal Pension Scheme (SIPP)
Holiday allowance of 25 days plus bank holidays
Flexible working from our office or your home
Private healthcare plan (including pre-existing conditions)
Life assurance
Employee assistance programme for employee wellbeing
Group Income Protection
At Sedgwick, not only will you be working behind the scenes for some of the UK's most trusted insurance brands helping to resolve millions of claims every year, you'll also be an architect of tomorrow's insurance landscape with Sedgwick University. Our proprietary offering is the most comprehensive training and development program in the industry with more than 15,000 courses on demand, training specific to roles, and opportunities to continue your formal education – all available to you starting from your very first day.
You'll join a community passionate about making a difference, where every role contributes to a larger mission; protecting people and businesses. This isn't just a job; it's an opportunity to shape the future of insurance.
If you’re unsure whether you have all the skills needed then do apply – we are looking for all backgrounds from seasoned professionals to those returning to the workforce, and everyone in-between.
Not only that, we are proud to have a zero tolerance policy towards discrimination of any kind regardless of age, disability, gender identity, marital/ family status, race, religion, sex or sexual orientation.
After the closing date we will review all applications and may select some applicants for an interview (which may be virtual, or in-person).
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Global provider of risk, benefits, and integrated business solutions.
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