Student Worker, Financial Services at ArcBest — Fort Smith, USA | Base Career

Full Job Posting

Review customer terms, paperwork and shipment details to ensure accurate invoicing.
Manage customer account balances and identify delinquent payment situations.
Process, print and transmit invoices.
Apply cash as it is received from customer.
Work to ensure customer and carrier relationships are maintained.
Resolve customer disputes and rejections and perform root cause analysis with invoice transmission.
Resolve account past due issues, billing disputes, misapplied payments, and other requests, as needed, to ensure accurate and timely payment of invoices.
Image carrier invoices and index for payment processing and records storage.
Review and approve vendor invoices, setups, and corrections.
Determine root cause issue for late payments and implement problem solving solutions to prevent future late payments either from customers (A/R) or vendors (A/P).
Work on specific projects as they arise, such as gathering credit report data, organizing and printing correspondence to customers, and entering invoice data into online systems.
Improve quality, productivity, and effectiveness through the Quality Process in the handling of internal and external customers.
Other duties and projects, as assigned.
High School Diploma / GED, required

Student Worker, Financial Services