paycor
Student Activities Specialist
Cincinnati State Technical & Community College
Cincinnati, USA
Full-time
Entry
Onsite
USD 21.75-21.75 hourly
Discovered 1 weeks ago
Free
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- Greet and provide quality customer service to all visitors and students to ensure a positive experience.
- Assist both in person and online students with college resources.
- Assist with campus wide events, programs and partnerships with community organizations on behalf of Student Activities.
- Utilize College Platforms (Colleague/Teams/Excel/Informer) to track and collect data of student activities events, walk-in traffic etc.
- Contribute to ongoing process improvement and refinement to ensure the optimal customer/student experience.
- Support and contribute to meeting Department and institutional student success goals and key performance indicators.
- Maintain the upkeep and policies of the Student Identification (Surge Card) systems for in person and on-line services.
- Assist in maintaining Student Activities websites, social media presence, office e-Forms updates, and other technology.
- Assist in promoting, and maintaining a professional work environment.
- Upholds school policies and regulations throughout all student activities.
- Responsible for maintaining Student Activities promotional materials.
- Responsible for maintaining up to date campus services/resources on behalf of students for both on and off campus.
- Other duties as assigned.
- Flexible working hours determined by campus events and activities.
- Associate’s degree from an accredited college in a relevant discipline.
- At least 2 years of relevant experience in higher education student services that demonstrate skills in student support services, student relations/customer relations.
- Experience and strong competencies in Microsoft Office suite of business software, including Word, Outlook, PowerPoint and Excel
- Ability to work assigned schedule which may include schedule variations during peak enrollment periods.
- Bachelor degree
- One year of professional experience, ideally within a college student activities office.
- Demonstrated knowledge of issues pertaining to student event planning in higher education.
- Experience coordinating and prioritizing work and activities of self and others.
- Proficient in French or Spanish.
- Excellent communication and interpersonal skills; ability to handle complex situations with diplomacy.
- Excellent computer proficiency and experience collecting and analyzing data.
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