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Key skills for this role
Supports the store’s success by contributing to customer satisfaction, sales performance, and profitability while ensuring a consistent shopping experience aligned with company standards.
Contribute to delivering a positive shopping experience for every customer interaction.
Engage with customers in a professional and approachable manner, responding to their needs and providing accurate information.
Support the implementation of the company’s customer service program and contributes to achieving customer satisfaction indicators.
Maintain the cleanliness, order, and accurate pricing of the assigned section to enhance customer experience.
Adhere to company standards on personal appearance, uniform, and overall cleanliness.
Work towards achieving personal and store-level sales and service targets.
Monitor progress against sales objectives and highlight opportunities or gaps to the line manager.
Apply product and service knowledge to guide customers and promote value-added offerings.
Provide input to store management on customer needs, competitor activity, and potential areas for improvement.
Participate in seasonal campaigns and promotions in line with company guidelines.
Supports the implementation of planograms, displays, and promotional layouts in alignment with company standards.
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Ensures products in the assigned section are available, properly presented, and accurately priced.
Contribute to maintaining store appearance through regular recovery and organization of displays.
Observes and reports potential security or safety concerns to the line manager.
Contributes to minimizing stock losses by following shrinkage management practices.
Acts in compliance with company policies and procedures.
Assists in managing stock levels, including accurate cycle counts and timely availability of received products on the sales floor.
Ensure newly received items are displayed promptly and made available for customer purchase.
Contribute to reducing clearance and open-box product ratios by supporting effective stock handling.
Demonstrates commitment to continuous learning and adapts positively to change.
Participates in training sessions and team meetings to build product knowledge and enhance performance.
Seeks opportunities to broaden skills and knowledge in customer service, sales, and store operations.
Saudi publicly listed omnichannel retailer serving Gulf consumers with electronics, appliances, communications products, and related services.
Visit company websiteFull-time
Entry · 0+ years experience
Onsite
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