Store Operations Manager

This full-time (37.5 hours per week) position reports to the Senior Director of Communications, in the Office of Marketing & Communications, and is responsible for planning, coordinating and managing the day-to-day operations of the on-campus and online stores. Responsibilities include negotiating with vendors, purchasing, inventory control (including safekeeping and security of inventory), sales, returns, fulfillment, processing, shipping, and overall customer service. Hours may be increased occasionally on an as needed basis for special events.

Order, price, stock and maintain proper levels of merchandise for both the campus and online stores

Cover store during hours of operation including, customer service, cashiering, processing, fulfillment and shipping of products

Coordinate with the six schools for ordering art supplies

Periodically provide merchandise for and work events on campus

General office work including reviewing and submitting invoices for payment

Organize and perform annual physical inventory count for both the campus and online store merchandise

Works closely with the Marketing & Communications design staff to design new products that promote CalArts and its brand

Works closely with the Marketing & Communications team to design, execute and analyze store promotions to make recommendations and adjust merchandise Implement and maintain policies and procedures for store operations