Store Manager in Training

E&H Ace Hardware is looking for a motivated and service-oriented individual to join our team as a Store Manager in Training (SMIT) . This transitional role is designed for future leaders who are eager to grow into a Store Manager position. Through structured mentorship and hands-on experience, you’ll learn every aspect of operating a successful Ace Hardware store—from customer service and team leadership to inventory control and sales strategy.

This is a temporary, developmental position with the expectation that successful candidates will transition into a Store Manager role upon completion of the program. Candidates must demonstrate leadership potential, strong communication skills, and a passion for retail excellence.

Participate in a structured training program designed to develop retail management skills

Learn and model E&H’s core values, culture, and customer service standards

Receive ongoing coaching from experienced Store and Assistant Managers

Observe and engage with customers to develop expert-level service and problem-solving skills

Promote a helpful and welcoming store environment in line with our Customer First Sales Culture

Shadow store leaders to learn effective supervision, training, and motivation techniques

Begin developing leadership experience by assisting in team development and direction

Gain hands-on experience with receiving, merchandising, inventory control, and sales floor standards

Help maintain a clean, safe, and organized store that meets operational expectations

Learn how to analyze sales data, customer trends, and performance metrics

Assist store leaders in identifying opportunities to increase sales and improve team performance

Learn the fundamentals of working with vendors, placing orders, and maintaining stock

Support the Store Manager with inventory replenishment and merchandising

High school diploma or equivalent required; some college preferred

Retail or customer service experience preferred, but not required

Family-owned company with strong community ties

Supportive leadership and structured growth path

On-the-job mentorship and advancement opportunities

Employee discount and full benefits for eligible employees

Work for a brand people trust—locally owned, nationally recognized

E&H Hardware Group operates multiple Ace Hardware stores across Ohio. As part of the Ace family, we’re committed to building Local Relationships Built on Trust . Our training programs are designed to develop future leaders who will continue our tradition of helpful service, operational excellence, and community engagement.