Store Manager
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Key skills for this role
About the Role
Cheeky Monkeys Playland seeks a female Store Manager with prior Family Entertainment Center (FEC) experience to oversee daily operations, drive sales, and lead the team. Requires a Bachelor's degree and 3+ years of retail store operations management in the UAE.
Key Skills for This Role
Responsibilities
- Oversee daily store operations, ensuring smooth functioning across all departments
- Maintain high standards of cleanliness, hygiene, health & safety, and F&B operations
- Develop staff schedules, manage attendance, and ensure optimal staffing levels
- Manage inventory, procurement, and stock to minimize wastage and ensure availability
- Oversee online party bookings, coordinate events, and execute special activities
- Manage financial operations including cash handling, POS settlements, and daily reconciliation
- Monitor and analyze KPIs such as sales, guest satisfaction, safety incidents
- Implement strategies to achieve sales targets and enhance guest experience
- Lead, motivate, and manage team members to achieve operational and service excellence
- Coach and develop staff through training, mentoring, and performance feedback
Requirements
- Minimum Bachelors Degree is mandatory
- Minimum 3 years of experience in retail store operations management within UAE
- Strong knowledge and experience in customer service and guest management
- Prior Family Entertainment Center (FEC) experience preferred
- Female candidates only
Full Job Posting
Company Description
- Cheeky Monkeys is a unique children’s play and development center established in 2010.
- Provides an electronics free environment promoting sensory integration, creativity, and imagination.
- Operates multiple award winning locations across the UAE.
Duties and Responsibilities
- Oversee daily store operations, ensuring smooth functioning across all departments.
- Maintain high standards of cleanliness, hygiene, health & safety, and F&B operations.
- Develop staff schedules, manage attendance, and ensure optimal staffing levels.
- Manage inventory, procurement, and stock to minimize wastage and ensure availability.
- Oversee online party bookings, coordinate events, and execute special activities.
- Manage financial operations including cash handling, POS settlements, and daily reconciliation.
- Monitor and analyze KPIs such as sales, guest satisfaction, safety incidents.
- Implement strategies to achieve sales targets and enhance guest experience.
- Lead, motivate, and manage team members to achieve operational and service excellence.
- Coach and develop staff through training, mentoring, and performance feedback.
Educational Qualifications & Experience Requirements
- Minimum Bachelors Degree is mandatory.
- Minimum 3 years of experience in retail store operations management within UAE.
- Strong knowledge and experience in customer service and guest management is required.
- Prior Family Entertainment Center (FEC) experience preferred.
Compensation
- Pay: AED 8,000.00 AED 10,000.00 per month.
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