Store In Charge
Job Fit Check
Base Career helps you apply smarter for this job.
Key skills for this role
About the Role
Al Boom Marine is looking for a Store In Charge to manage retail operations in Al-Ayn. The role focuses on customer service, sales performance, and staff development. Responsibilities include achieving revenue targets, training staff, and ensuring high standards of customer focus.
Key Skills for This Role
Responsibilities
- Ensure effective resource planning for customer service
- Ensure regular training of store staff on customer service, product knowledge, and selling skills
- Implement a high standard of customer focus within the store
- Ensure rosters suit business needs to maximize staffing during busy periods
- Regularly assess customer service within the store
- Create seamless customer service orientation among store employees
- Ensure customer needs are met and complaints/queries are resolved in a timely manner
- Assess mystery shopper feedback and prepare action plan for improvement
- Achieve the revenue target for the store
- Achieve target productivity metrics (sales per person per day, staff per sqft/sqm)
- Actively seek ways to achieve or exceed shop targets
- Increase conversion rate %
Requirements
- Experience in retail store management or similar role
- Strong customer service orientation
- Ability to train and develop staff
- Sales and commercial acumen
- Effective communication skills
Full Job Posting
Key Responsibilities
- Effective resource planning for customer service.
- Ensure regular training of store staff on all aspects of customer service, product knowledge and selling skills.
- Implements a high standard of customer focus within the store.
- Ensure rosters suits the business needs to maximize staffing to cover busy periods of the day.
- Regularly assesses customer service within the store.
- Create seamless customer service orientation among store employees by ensuring timely and efficient customer service.
- Ensure customer needs are met and complaints/Queries are resolved in a timely manner.
- Assess mystery shopper feedback and prepare action plan for improvement.
- Achieve the revenue target for the store.
- Achieve target productivity metric (Sales per person per day, staff per Sqft/sqm) for store.
- Actively seek ways to achieve or exceed shop targets.
- Increase conversion rate %.
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at Al Boom Marine
Assistant Store Manager
Dubai, UAE
Al Boom Marine is seeking an Assistant Store Manager to drive sales, manage store operations, and lead a team in Dubai. The role involves achieving sales targets, ensuring compliance, and delivering excellent customer se
Sales Associate
Dubai, UAE
Customer Service & Sales: Greet customers warmly and assist them in identifying their needs and preferences. Deliver excellent customer service by providing product information, offering alternatives, and cross-selling