Stewarding Team Leader

An Exhilarating Opportunity

Key Responsibilities

• Leads and supervises an exceptional Stewarding Team, ensuring a seamless and exquisite Service Experience
• Coordinates and oversees the meticulous Cleaning, Sanitisation, and Maintenance of Kitchen Equipment, Utensils, and Food Preparation Areas
• Monitors and manages the inventory of Cleaning Supplies and Equipment, ensuring their Availability and Proper Usage in our bespoke kitchen environment
• Trains and Onboards new Stewards, instilling in them a comprehensive understanding of Hygiene Protocols, Safety Procedures, and the department's Stringent Guidelines
• Contributes to the Development and Implementation of First-In-Class Processes, elevating the efficiency and effectiveness of stewarding operations
• Proactively Handles and Resolves any stewarding-related issues or concerns, ensuring a bold and Next-Level approach to maintaining ‘FIVE-Star’ Service
• Champions Sustainability Practices, leading initiatives for Waste Reduction and Environmental Stewardship within the Team
• Fosters a sense of camaraderie amongst FIVE Tribe Members, Energising and Motivating the Team to deliver industry-leading Stewarding Operations
• Generates and Maintains Reports highlighting the exquisite details of Departmental activities, including Equipment Maintenance, Supply Usage, and the Next-Level Performance of our FIVE Tribe
• Collaborates with other Departments to maintain an Efficient Workflow, fostering Effective Communication regarding Stewarding needs
• Celebrates the Stewarding Team's Contribution to FIVE and amplifies the excitement surrounding any Award-Winning Announcements

What We’re Looking For

• A minimum of 2 years of experience in a Supervisory Role in Stewarding or related roles in a Luxury Hotel is preferred
• Impeccable communication skills, both verbal and written, with fluency in English
• Comprehensive understanding of Health and Safety Regulations and Kitchen Equipment and Preparation Areas’ Hygiene Standards
• A Meticulous Eye for Detail, ensuring every aspect of Food Quality and Presentation is perfectly curated
• Flexibility to work a variety of shifts, including weekends and holidays, based on the requirements of the Hotel
• Next-Level Organisational and Leadership skills, effectively leading and inspiring the FIVE Tribe to New Heights in a fast-paced, dynamic environment
• Exceptional skills in Improving Customer and Stakeholder Satisfaction and Driving Profitability, showcasing a commitment to Industry-Leading Standards
• A hands-on attitude, fuelled by a ‘Can-Do!’ Spirit