Staff Technical Program Manager

The mission of the Engineering Program Management Office (PMO) is to implement program and project management methodologies that enable Fivetran to deliver complex products and initiatives on time and within expectations. In addition, the Engineering PMO serves as the subject-matter expert on project and program management standards, directing a department-wide approach to project delivery and communication. You will help plan, track, and execute the company's most critical and cross-cutting product and engineering objectives. You will be responsible for leading cross-functional teams, managing complex programs and projects, and ensuring the timely delivery of high-quality solutions that meet the needs of our customers. You will communicate and work in close collaboration with partners across the engineering team as well as other business partners to achieve this vision.

This is a full-time position based out of our Novi Sad, Serbia office.

Technologies You'll Use

G Suite, AI LLM and Agents (Claude Code, Gemini, ChatGPT, and similar), Jira, Looker, Graphana, Lucid Charts, Workday, Sigma, Figma.

What You’ll Do

Program/Project Management

Manage key engineering projects, and/or programs, or initiatives from initiation to closing.

Provide regular status updates on a variety of internal channels to all levels of the organization.

Define program charters, plans, and schedules. Drive Program execution.

Drive Product representatives in providing timely direction and requirements.

Lead internal cross-functional teams in engineering and validation activities.

Ensure tight inter-team coordination and communication.

Digest, understand, and communicate complex, technical/engineering issues.

Identify and resolve conflicts or issues quickly, efficiently, and effectively.

Surface and mitigate risks or defects, and lead technical task forces to ensure proper risk responses or issue resolution.

Manage interdependencies across multiple engineering disciplines and stakeholders, including platform, SRE, & QA.

Develop creative solutions, remove obstacles, and redefine approaches to balance cost, quality, and delivery priorities.

Work closely with product management, data analytics, enablement & support.

Define and own specific program metrics and objectives.

Track and report on PMO KPIs.

Process Improvement

Act as a role model for project management processes.

Surface feedback and enhancement to processes.

Align stakeholders and team members towards project management best practices.

Skills We’re Looking For

2+ years of experience in a technical position (software engineer, QE, platform engineer, etc.)

6+ years of experience in technical project/program management

Software project management experience is a strong plus

Agile and waterfall project/program management experience

Familiarity with project management tools like Jira, Trello

Can lead large and complex initiatives with minimal oversight.

Can introduce structure and order in volatile conditions.

Can clarify vague goals and requirements.

AI LLMs and AI Agents usage proficiency.

In-depth knowledge of the technologies and methodologies used in program management.

Ability to work directly with senior leadership on programs, including leading R&D-wide (engineering, product, design, security) initiatives from start to finish.

You can facilitate discussions with engineering subject-matter experts on topics such as System Design, Data Architecture, Infrastructure Management (including cost management), and Quality in the context of engineering operations.

Ability to leverage AI to increase your own productivity and leverage it in the solutions you’re building.

Excellent verbal and written communication and presentation skills with the ability to interact and collaborate with technical and non-technical groups at all levels.

A data-driven and action-oriented mindset with excellent planning, analytical, problem-solving, project/program management, organizational, and leadership skills.

Proficient in addressing technical issues and providing effective mitigation plans.

Can align team members to program goals and objectives.

Conveys a clear understanding of how own activities relate to critical business drivers.

Discourages “us vs them” thinking in self and others.

Stays calm and professional even when situations become difficult.

Bonus Skills

Start-up experience a strong plus

PMP certification is a plus

Familiarity with the following technologies is a plus: Cloud service providers (AWS, GCP, Azure), ETL or ELT, modern data stack.

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Perks and Benefits

100% employer-paid medical insurance *

Generous paid time-off policy (PTO), plus paid sick time, inclusive parental leave policy, holidays (including a year end Global Week of Rest), and volunteer days off

RSU stock grants

Professional development and training opportunities

Company virtual happy hours, free food, and fun team-building activities

Monthly cell phone stipend

Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.

May vary by country and worker type - please reach out to your recruiter for more information

Click here to learn more about Fivetran's Benefits by Region.

We’re honored to be valued at over $5.6 billion, but more importantly, we’re proud of our core values of Get Stuck In, Do the Right Thing, and One Team, One Dream. Read about us in Forbes.

Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.

To learn more about Fivetran’s culture and what it’s like to be part of the team, click here and enjoy our video.

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We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this form. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.