Staff Technical Program Manager

Education Qualification

• Bachelor’s or Master’ s degree in Engineering with minimum of 10+ years of relevant work experience and with hands on exposure to software development lifecycle required.

Required Skills

• At least 6+ years of program management experience in handling multiple teams within or across organization
• Experience in Healthcare domain would be an added advantage
• PMP, PMI-ACP or equivalent certification would be an added advantage
• Strong understanding of Agile methodology. Experience in working with large global distributed teams and knowledge of multiple Agile Frameworks including SAFe, Scrum, Kanban, XP or equivalent.
• Proven experience using project management methodologies to deliver business value and drive significant change
• Strong leadership skills with ability to influence outcomes and organize teams to attain shared goals

Desired Skills

• Excellent interpersonal and communications skills (both written and verbal) with all levels of organization
• Strong team player – collaborates well with others to solve problems and actively incorporates input from various sources
• Demonstrated customer focus – evaluates decisions through the eyes of the customer, builds strong customer relationships, creates processes with customer viewpoint and partners with customers to help shape their future initiatives
• Ability to handle multiple tasks simultaneously without compromising on quality standards.
• Creative problem solver and solution developer when presented with conflicting requirements, business demands and technical risks/issues.
• Attention to detail and ability to work independently towards timely completion of diverse assignments
• Knowledge of quality and regulatory requirements and practices for Software, preferably HealthCare
• Strong analytical and strong problem-solving skills, enabling data-driven decisions, anticipates obstacles and develops plans to resolve, creates actionable strategies and operational plans
• Be a change agent - actively champions and drives change initiatives, process improvement
• Good understanding of business analytics and operational metrics (with focus on data storytelling)
• Proven experience in developing Power BI dashboards - Skilled in automating data workflows across diverse data sources such as defect dashboard, Agile PI Planning dashboards etc.
• Ability to build and integrate chatbot capabilities including integrating Power BI with chatbot interfaces
• Proven experience in designing and implementing AI/ML solutions, with good technical expertise in Generative AI concepts and applications, and proficiency in tools such as GitHub Copilot and Model Context Protocol (MCP).
• Ability to work with cross-functional teams including senior leadership to gather, understand and translate requirements into effective solutions
• Strong track record of understanding and interest in current and emerging technologies demonstrated through training, job experience and / or industry activities
• PMP, SAFe, ScrumMaster or related Project Management certifications

Inclusion and Diversity

Relocation Assistance Provided

• Yes