Staff Software Engineer, Builders

8+ years of software engineering experience, with a demonstrated track record at the Staff level or equivalent

Exceptional diagnostic and systems-thinking skills — you can hold the complexity of a multi-service architecture in your head and find the failure point others miss

Deep technical credibility: you can write and review code, design systems, and make sound architectural trade-offs under time pressure

Experience driving improvements across team boundaries — you influence without authority and get other teams to own their part of the fix

Strong communication skills with engineers, product leaders, and non-technical stakeholders

A bias toward permanent fixes over repeated patches — you've built things that made whole categories of problems go away

Deeply product-minded: you understand the "why" behind customer pain, not just the "what," and you're as comfortable making product decisions as you are architectural ones

Experience at a high-growth SaaS company navigating rapid product evolution

Experience building or leading reliability engineering, SRE, or platform functions at a growing company

Deep familiarity with AI/ML product systems and the failure modes they introduce (data quality, model drift, pipeline failures, etc.)

Experience working in regulated industries or with enterprise customers who have high SLA expectations

Prior background in incident command or escalation management frameworks

Staff roles at most companies are about going deep in one area. This one is about going deep across all of them — with the urgency of a business priority and the backing of the CPO. If you want to have the broadest technical impact at a company where the work genuinely matters, this is the role.

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