Staff Scrum Master

We value integrity, respect, and teamwork, encouraging a unique and inclusive culture.

Immediate access to our Group Benefits package, including a Health Care Spending Account, Associate & Family Assistance Program, and various well-being resources

Management Incentive Plan along with a robust Retirement Savings Program

A competitive vacation package, paired with a Vacation Trade Program that allows you to opt in for an extra week.

Enjoy Associate discounts at our stores, available to you and eligible family members.

Comprehensive training and development resources designed to help you learn, grow, and succeed.

Exciting career paths with growth opportunities and tuition reimbursement to support your career progression.

Partners with the Process Owner to refine and prioritize the backlog in line with roadmap objectives and business value

Supports capacity and demand planning across strategic initiatives, operational support, and compliance-driven work

Facilitates planning activities to help the team commit to realistic, value-based delivery goals

Co-ordinate planned delivery of work with external vendors

Escalates material risks, issues, and decisions requiring leadership support

Facilitates Agile ceremonies including backlog refinement, sprint planning, stand-ups, reviews, and retrospectives

Supports planning and coordination of releases and deployments impacting ServiceNow ITAM processes, workflows, integrations, and reporting

Supports accurate tracking of teamwork, sprint data, and delivery reporting

Provides flow board and Kanban management within ServiceNow or JIRA for ITAM delivery teams

Coordinates with other teams as necessary, including CMDB, Service Management, Discovery, Procurement, Finance, and End User Services

Maintains clear communication with stakeholders on priorities, progress, and delivery impacts

Coordinates with teams and vendors to support smooth handoffs, readiness, and execution across ITAM workstreams

2+ years of experience as a Scrum Master or Project Analysts supporting dedicated Agile teams using Scrum, Kanban, or SAFe

Experience applying Agile methodologies and frameworks such as Scrum or Kanban to deliver process and platform improvements

Experience with JIRA, Confluence, and ServiceNow, ideally supporting IT Asset Management or related platform capabilities

Demonstrate strong interpersonal, communication, and stakeholder-management skills

Demonstrate a continuous improvement mindset with the ability to improve team efficiency, and operational outcomes

Hands-on experience participating in and leading Scrum or SAFe events such as Sprint, Release, and Program Increment Planning

Posting End Date: September 23, 2026

If you’re ready to bring your energy and passion, we’d love to hear from you. Join us and be part of a place where every day is a chance to make a difference.

Additional Information: Candidates aged 18 and over will be required to undergo a criminal record check as part of the hiring process.

This job posting is for an existing position vacancy within our organization.

TJX Canada uses artificial intelligence (AI) to assist in screening and assessing applicants for this position.

Internal TJX Associates must submit their applications via the Jobs Hub in Workday. Direct applications to this job posting will not be accepted.