Staff Product Manager - Enterprise
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Responsibilities:
- Own the strategy and roadmap for the enterprise segment , prioritized by retention and expansion impact, not feature count.
- Run deep discovery with enterprise merchants and convert organizational, business-model, and market complexity into an evidenced, defensible requirement set.
- Lead the dedicated enterprise engineering pod as its one accountable product owner: discovery, specification, prioritization, execution, release.
- Ship enterprise-grade capability : multi-storefront, headless and API-first operation, role-based access and approvals, reliability and performance at scale.
- Own the capabilities that let one merchant run multiple markets from one account : multi-currency, multi-tax compliance, per-market payment rails, cross-border operation.
- Feed capability and feature-gating decisions into enterprise packaging, including where rate limits sit.
- Guard against platform forking: meet enterprise needs through reusable capability, with domain teams retaining architectural review rights.
- Own enterprise success metrics with the data team : capability adoption, net revenue retention contribution, enterprise win rate, time-to-value for complex onboarding.
Requirements
- Proven ownership of an enterprise or top tier on a multi-tenant software or commerce platform, with the retention or expansion metrics you delivered.
- Deep hands-on fluency in at least two of: multi-storefront architecture, headless and API-first commerce, role-based access and approval systems, multi-currency and multi-tax operation.
- Track record converting messy enterprise discovery into prioritized requirements that engineering respected.
- Commercial packaging judgment: you have decided which capabilities gate a tier and where rate limits sit, and defended the line.
- Experience operating as the single product owner for a dedicated engineering pod across two-to-four-quarter horizons.
- A demonstrated bias for platform capability over bespoke delivery, with a real example of saying no to a large account.
- Strong analytical mindset, comfortable instrumenting segment economics per account.
- Six or more years in product management; exposure to agentic commerce protocols or building for AI agents is a plus.
- Full professional fluency in Arabic and English is required; Gulf market experience is preferred over theoretical knowledge. Willing to relocate to Saudi Arabia.
About Salla
Saudi SaaS e-commerce platform helping merchants in Saudi Arabia and the GCC build and manage online stores.
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