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Key skills for this role
Embedded Customer Engineering: Partner deeply with strategic ANEs to manage complex migrations, build production-ready PoCs, and execute hands-on application builds on our GPU infrastructure.
Build Scalable Assets & Tooling: Operationalize field learning by building migration planners, reusable systems, benchmarking frameworks, model optimization agents, and deployment automation scripts (e.g., Terraform/Pulumi) that standardize how AI workloads are deployed and tuned across DigitalOcean.
Develop AI "Starter Kits": Create pre-built GenAI agents, solution templates, and notebooks (e.g., LangGraph, CrewAI) tailored to popular and advanced business needs.
Drive the Product Roadmap: Act as the frontline technical voice for CPTO, surfacing architectural gaps and edge cases to inform core product development. Transition field-built tools into native product features.
New Tech Validation: Lead the early testing and integration of emerging AI frameworks to ensure a first-class developer experience on DigitalOcean.
Partner & GTM Enablement: Co-develop delivery frameworks with Strategic and Technical partners to enable repeatable, high-quality deployments at scale.
Market Leadership: Produce field-tested demo kits and deployment guides that support new product releases with practical, validated assets.
Customer Adoption: Number of high-impact production workloads landed; reduction in average "time-to-production"; and Pilot-to-Production conversion rates.
Asset & Tooling Delivery: Number of reusable tools (agents, scripts, playbooks) delivered per quarter and their subsequent adoption rate by the crossfunctional teams and customers.
Field Enablement & Scale: Measured by the successful handoff and execution of FDE-defined deployment patterns to technical partners and the internal adoption rate of FDE playbooks across all customer-facing technical teams.
Product Influence: Number of roadmap features or architectural changes directly attributed to FDE feedback and validated customer hypotheses.
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AI/ML Architecture & Domain Expertise: Significant experience in the AI/ML lifecycle, specifically hosting large language or multimodal models using inference engines like vLLM, SGLang, or Modular. You have a deep understanding of common LLM architectures and optimization techniques (e.g., continuous batching, quantization).
Distributed Systems & Infrastructure Mastery: Act as the subject matter expert on modern GPU families (NVIDIA/AMD) and their software stacks (CUDA, ROCm, TensorRT, OpenAI Triton). Expert proficiency in Kubernetes (K8s) and the design of distributed systems, including microservices, messaging systems, databases, and Infrastructure as Code. You can seamlessly integrate AI workloads with core cloud services (Networking, VPC, Storage, Compute).
High-Performance Inference & Hardware Optimization: Hands-on experience with distributed inference serving frameworks (e.g., llm-d, NVIDIA Dynamo, or Ray Serve). You understand GPU-level optimization and have experience with interconnect technologies like NVlink, XGMI, or RoCE to maximize hardware efficiency.
Software Engineering Foundation: Strong production coding skills in Python or Go with the ability to build high-quality tools, automation, and internal assets.
Data-Driven Performance Insight: Proven ability to benchmark AI infrastructure and perform GPU utilization tuning to optimize customer ROI and workload performance.
Consultative Execution: Proven ability to establish instant technical credibility with CTOs and Lead Architects while managing high-stakes technical migrations.
Experience with emerging AI orchestration frameworks like LangGraph, CrewAI, or LlamaIndex .
A background in technical consulting or "Forward Deployed" roles at high-growth AI or infrastructure companies.
Experience building and scaling "Center of Excellence" models or partner delivery frameworks.
Active contributor to open-source AI projects or technical communities.
We innovate with purpose. You’ll be a part of a cutting-edge technology company with an upward trajectory, who are proud to simplify cloud and AI so builders can spend more time creating software that changes the world. As a member of the team, you will be a Shark who thinks big, bold, and scrappy, like an owner with a bias for action and a powerful sense of responsibility for customers, products, employees, and decisions.
We prioritize career development. At DO, you’ll do the best work of your career. You will work with some of the smartest and most interesting people in the industry. We are a high-performance organization that will always challenge you to think big. Our organizational development team will provide you with resources to ensure you keep growing. We provide employees with reimbursement for relevant conferences, training, and education. All employees have access to LinkedIn Learning's 10,000+ courses to support their continued growth and development.
We care about your well-being. Regardless of your location, we will provide you with a competitive array of benefits to support you from our Employee Assistance Program to Local Employee Meetups to flexible time off policy, to name a few. While the philosophy around our benefits is the same worldwide, specific benefits may vary based on local regulations and preferences.
We reward our employees. The salary range for this position is based on market data, relevant years of experience, and skills. You may qualify for a bonus in addition to base salary; bonus amounts are determined based on company and individual performance. We also provide equity compensation to eligible employees, including equity grants upon hire and the option to participate in our Employee Stock Purchase Program.
DigitalOcean is an equal-opportunity employer. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.
The AI-Native Cloud purpose-built for inference and agentic workloads.
Visit company websiteJobs and hiring trendsUSD 195000-239000 yearly / year
Full-time
Senior
Hybrid
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