Senior Business Operations Analyst, Infrastructure Planning and Operational Excellence

As a Senior Business Operations Analyst, Infrastructure Planning and Operational Excellence at DigitalOcean, you will join a newly formed Business Operations & Strategy function within Physical Infrastructure, reporting to the VP, Capacity & Business Operations. You'll drive strategic planning, capital allocation, and investment decisions that enable scalable infrastructure growth while maximizing financial return and operational efficiency, partnering closely with Finance, Data Center Operations, and Product.

Partner with Finance to build and maintain forward-looking financial models for infrastructure investments to support capital allocation decisions across the global data center footprint

Develop and own infrastructure unit economics - DC site effectiveness and profitability analytics, including power utilization, internal vs. external usage mix, and revenue-generating vs. non-revenue consumption

Define and track infrastructure efficiency KPIs (e.g., cost per MW, revenue per rack, utilization rates) and report trends to senior leadership

Conduct competitive benchmarking against peer cloud and colocation providers to inform benchmarks

Partner with Finance, Data Center Operations, and Product teams to align business models with company-wide financial planning cycles

Translate complex financial and operational data into clear, actionable recommendations for the VP and executive stakeholders

Identify opportunities to improve capital efficiency and operational return across the infrastructure portfolio

Support scenario planning and sensitivity analysis for major infrastructure investment decisions

Establish repeatable frameworks and tooling for ongoing business modeling as the function matures

5+ years of experience in financial modeling, business operations, FP&A, or strategy, ideally within infrastructure, data centers, or cloud/hosting industries

Strong understanding of unit economics and capital-intensive infrastructure investment decisions

Advanced financial modeling skills

Experience partnering with Finance teams on capital planning, budgeting, or investment analysis

Demonstrated ability to translate ambiguous business questions into structured analyses and clear recommendations

Comfort operating without an established playbook, building processes and frameworks from scratch

Excellent communication skills, with experience presenting to senior and executive stakeholders

Experience with competitive benchmarking or market analysis

Bachelor's degree in Finance, Economics, Business, Engineering, or a related field; MBA a plus

Familiarity with data center or cloud infrastructure economics (power, space, hardware refresh cycles) preferred

We innovate with purpose. You’ll be a part of a cutting-edge technology company with an upward trajectory, who are proud to simplify cloud and AI so builders can spend more time creating software that changes the world. As a member of the team, you will be a Shark who thinks big, bold, and scrappy, like an owner with a bias for action and a powerful sense of responsibility for customers, products, employees, and decisions.

We prioritize career development. At DO, you’ll do the best work of your career. You will work with some of the smartest and most interesting people in the industry. We are a high-performance organization that will always challenge you to think big. Our organizational development team will provide you with resources to ensure you keep growing. We provide employees with reimbursement for relevant conferences, training, and education. All employees have access to LinkedIn Learning's 10,000+ courses to support their continued growth and development.

We care about your well-being. Regardless of your location, we will provide you with a competitive array of benefits to support you from our Employee Assistance Program to Local Employee Meetups to flexible time off policy, to name a few. While the philosophy around our benefits is the same worldwide, specific benefits may vary based on local regulations and preferences.

We reward our employees. The salary range for this position is based on market data, relevant years of experience, and skills. You may qualify for a bonus in addition to base salary; bonus amounts are determined based on company and individual performance. We also provide equity compensation to eligible employees, including equity grants upon hire and the option to participate in our Employee Stock Purchase Program.

DigitalOcean is an equal-opportunity employer. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.