Staff Engineer, Site Reliability Engineering

Lead the design and implementation of scalable, fault-tolerant, and observable infrastructure supporting vehicle telemetry, data ingestion, and platform operations.

Lead production readiness efforts across multiple teams—engaging directly in code, shaping reliability standards, guiding architectural improvements, and ensuring applications launch with resilient deployments, strong observability, and predictable operations.

Design, implement, and improve CI/CD delivery pipelines that make releases repeatable, safe, observable, and fast. Establish appropriate quality gates, artifact promotion, deployment verification, progressive delivery, and rollback practices .

Partner across SRE, product, and application teams to design and implement meaningful SLOs, SLIs, observability, monitoring and alerting, runbooks, and operational best practices.

Build and improve reusable AI workflows, skills, and evaluations. Apply appropriate validation techniques, including regression testing, structured evaluations, and LLM-as-a-judge approaches where useful.

Automate operational work, including incident intake, triage, diagnostics, remediation, evidence collection, service requests, and customer-facing status workflows.

Participate in a weekly on-call rotation with 12-hour shifts; the rotation cycles every eight weeks. Lead incident response, communicate clearly under pressure, and coordinate effective mitigation and recovery.

Participate in post-incident reviews and drive durable, system-level fixes that prevent recurrence rather than relying on short-term patches or repeated manual workarounds.

Partner directly with internal customers to understand their needs, explain technical trade-offs, and improve service outcomes with tact, empathy, and clear communication.

Influence technical direction across teams, mentor engineers, and raise engineering standards through design reviews, code reviews, documentation, and hands-on leadership with cross-functional engineering projects.

Balance reliability, performance, security, delivery speed, and cost when making technical decisions—especially under pressure.

8+ years in SRE, DevOps, or systems engineering, including experience managing or mentoring high-impact teams.

Track record of designing and building and maintaining high-scale, cloud-native systems in production (preferably Azure, AWS, or GCP).

Hands-on experience architecting observability patterns, including standardized instrumentation, OTEL c ollector configuration, SLO/SLI definitions , and deploying observability resources like monitors, alerts, and dash boards .

Strong understanding of production readiness, service ownership, SLOs, incident management, post-incident learning, and continuous reliability improvement.

Experience participating in an on-call rotation and leading technical response to production incidents.

Experience designing, operating , and improving CI/CD pipelines. Understanding of GitOps , release strategies, quality gates, deployment verification, progressive delivery, and safe rollback is expected.

Strong programming ability in Python, Go, Java, or a comparable language, with disciplined code review, version control, testing, and maintainability practices.

Familiarity with AI-assisted software development, LLM application practices, agentic workflows, and evaluation techniques.

Ability to work effectively with internal customers, including in difficult or high-pressure situations, with professionalism, tact, and empathy.

Excellent ownership attitude and the ability to operate with pace, judgment, and accountability in a high-velocity environment.

Ability to influence without relying on formal authority and to increase adoption of shared engineering patterns.

Strong written and verbal communication skills for both technical and non-technical audiences.

BS / MS / PhD in computer science, engineering, physics, mathematics, or another relevant, technical field

Azure Databricks

Azure Event Hubs

Azure Kubernetes Service (AKS)

Kubernetes configuration management with Helm and Kustomize

Infrastructure as code, especially Terraform

GitHub Actions, Argo CD, and GitOps -based deployment models

Prometheus, Grafana, Datadog, OpenTelemetry , or comparable observability platforms and tools

LLM application development and testing with Promptfoo , agentic workflows and reusable AI skills with CoPilot

Experience operating large-scale data ingestion, processing, and delivery systems such as Fivetran , Apache Flink, Kafka, and Pulsar

Experience with vehicle telemetry, connected-vehicle platforms, or other high-volume event-driven systems

This is more than an engineering role — it’s an opportunity to shape the future of mobility . At GM, you’ll join a team committed to cutting-edge technology, sustainability , and inclusive innovation . With meaningful projects, a collaborative culture, and a global mission, your impact will be tangible and far-reaching.

Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.

We believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team.

General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers. We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire .

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