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SrMgr-Sales I

Le Méridien Hotels & Resorts
Makkah, KSA
Contract
Entry
Onsite
Discovered 1 weeks ago
Group and catering salesBusiness developmentAccount managementUpsellingSales negotiationContract creation
Free

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Key skills for this role

Group and catering salesBusiness developmentAccount management
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Role overview

Manage large group and catering opportunities for the Makkah property, with responsibility for revenue growth, customer loyalty, and service excellence.

The position is full time and not remote.

Education and experience

  • High school diploma or GED plus two years of relevant sales, marketing, guest services, front desk, or related professional experience.
  • Alternatively, a two-year degree in Business Administration, Marketing, Hotel and Restaurant Management, or a related major with no work experience required.

Revenue and sales development

  • Target group and catering accounts, markets, and segments through proactive solicitation and account saturation.
  • Identify, qualify, and solicit new business to achieve personal and property revenue goals.
  • Develop sales plans, close opportunities, negotiate contracts, and maximize revenue through upselling.
  • Design, develop, and sell creative catered events and food and beverage packages.
  • Assess competitors, economic trends, supply, demand, and market conditions to guide selling activity.

Customer service

  • Manage complex business opportunities with significant revenue potential and customer expectations.
  • Build relationships with existing and new customers through sales calls, entertainment, FAM trips, and trade shows.
  • Deliver brand and property service standards to drive customer satisfaction, loyalty, and account growth.
  • Understand customer needs and recommend appropriate features and services before and during programs or events.

Relationships and operations

  • Coordinate sales efforts with off-property sales channels and manage key internal and external stakeholders.
  • Conduct site inspections and create contracts as required.
  • Execute operational aspects of booked business, including proposals, contracts, customer correspondence, and timely handover for service delivery.

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