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Sr Technical Consultant
Egnyte
IND
Full-time
Senior · 5+ years experience
Onsite
Discovered 3 weeks ago
REST APIsOAuth 2.0SAML/SSOSCIM 2.0AI/LLM APIsiPaaS
Free
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REST APIsOAuth 2.0SAML/SSO
Key Skills for This Role
REST APIsOAuth 2.0SAML/SSOSCIM 2.0AI/LLM APIsiPaaS
Full Job Posting
- Design and architect end-to-end technical solutions for customer deployments, including API integrations, authentication workflows, and AI-augmented content processes built on the Egnyte platform
- Lead the full technical implementation lifecycle — from requirements gathering and solution design through delivery, testing, post-deployment adoption, and documentation
- Serve as the primary technical point of contact for customer engineering and IT stakeholders, engaging credibly at the architecture level across integration, security, and platform design discussions
- Build and deliver custom integrations using Egnyte's public APIs, webhooks, and SDK, and guide customers in extending the platform through iPaaS connectors and automation workflows
- Design and implement AI-augmented workflows leveraging Egnyte's AI capabilities alongside third-party LLM services, helping customers extract value from their content through intelligent automation
- Act as a technical liaison between customers and Egnyte's Engineering, Product, and Support teams — translating customer integration requirements into actionable product feedback and advocating for capability development
- Engage in pre-sales activities including scoping, Proof of Concept design, and technical demos for integration- and AI-focused opportunities
- Manage multiple concurrent projects with competing deadlines while maintaining quality and clear customer communication
- Communicate professionally and succinctly and follow Standard Operating Procedures (SOPs).
- Bachelor's degree in Computer Science, Computer Engineering, or a related technical discipline preferred
- 5+ years of relevant technical experience, with at least 2 years in a direct customer-facing role such as Solutions Engineering, Technical Consulting, or Integration Delivery
- Prior experience implementing or supporting enterprise SaaS applications in a technical capacity
- Demonstrated ability to engage and communicate effectively with both technical (IT/engineering) and business stakeholders at the customer organization
- Experience with pre-sales activities including scoping, POC design, and platform demonstrations
- Strong software programming skills that cover four or more of the following areas:
- Full stack development with demonstrated experience building Enterprise integrations using REST APIs, using event-driven architecture, and modern authentication protocols including REST API design, OAuth 2.0, SAML/SSO, SCIM 2.0 provisioning
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