Sr T&E Specialist I

Monitor T&E platform health (Navan, Concur, Ramp, Oracle ERP) — identify and escalate operational issues, configuration gaps, and integration failures to the T&E Program Manager and IT teams for resolution.

Identify regional configuration needs (mileage rates, receipt thresholds, audit rules, user access) and submit change requests to the T&E Program Manager for implementation, testing, and sign-off.

Support platform migrations, including Concur wind-down and Navan transition.

Own regional travel category supplier relationships across air, hotel, ground transportation, and TMC partners; serve as the escalation point for TMC performance issues. Note: expense system and card platform vendor relationships (Concur, Citibank, Navan) are owned by the T&E Program Manager and are outside the scope of this role.

Support RFP processes, contract negotiations, rate cap management, and SLA monitoring.

Conduct expense audits and quarterly compliance reviews across expense platforms; for corporate card programs, review spend data and compliance metrics only — card issuance, limit-setting, MCC management, and fraud escalation are owned by the T&E Program Manager.

Identify and escalate policy violations, duplicate expenses, and anomalous transactions to the T&E Program Manager; apply established policy frameworks rather than developing or recommending policy changes.

Reconcile aged transactions and manage GL codes with Finance and A/P.

Provide responsive support for travel, expense, and card inquiries; deliver policy and platform training.

Contribute to communications (email, Slack, intranet) and participate in regional listening sessions.

Analytics

Primary owner of dashboards and performance reporting

Regional reporting and leadership engagement

Data/technology monitoring; co-owns global audit processes

Technology

Lead for integration stability and Concur wind-down

OBT and expense platform support

Platform performance and regional configuration

Supplier Mgmt

Escalation management and tech stack alignment

Escalation and contract performance

Escalations, optimization, regional sourcing

Sourcing

Program optimization initiatives

Program improvement and adoption

Regional category sourcing and supplier engagement

Each deployment carries a distinct regional emphasis that shapes day-to-day priorities. While all regions share the core responsibilities above, the table below defines where each role leads versus supports. These regional distinctions are central to role design — candidates will be assessed on their fit for the specific region they are hired into.

Bachelor's degree in finance, accounting, business administration, or a related field, though equivalent work experience

At Jeppesen ForeFlight, we know you want a rewarding career. To do that, you need challenging projects, a good work environment, and awesome coworkers. We believe in our employees and empower them to make a direct impact on our products and services messaging. We strive to provide employees and their loved ones with a world-class benefits experience, focused on supporting their physical, financial, and emotional well-being. Our benefits package includes but is not limited to the following:

Group Medical insurance

Group term life, personal accident, and critical illness insurance

Gym reimbursement

20 days of paid vacation time

12 days of paid sick time

Employee Assistance Program