Sr. Site Reliability Engineer

Technical Skills

• Significant hands-on experience with at least one major cloud provider (AWS or GCP required; multi-cloud experience preferred)
• Strong proficiency with Infrastructure as Code tools (Terraform, CloudFormation, Pulumi, or equivalent) including ability to read, review, and troubleshoot IaC configurations during incidents
• Significant hands-on experience with Kubernetes and CNCF ecosystem tools, including troubleshooting K8s deployments, manifests, and cluster issues
• Ability to quickly read and review code across multiple languages (Python, Go, Bash) and configuration formats (YAML, HCL, JSON)essential for effective incident troubleshooting
• Proven experience managing critical incidents in Infrastructure-as-Code driven environments, including troubleshooting IaC state issues, GitOps failures, and cloud-native deployment problems
• Professional-level certification in at least one major cloud platform (AWS Solutions Architect Professional, Google Cloud Professional Cloud Architect, or equivalent)
• Experience with monitoring and observability tools (Splunk, Datadog, Prometheus, Grafana)
• Strong knowledge of networking, load balancing, CDN technologies, and DNS management
• Proficiency in scripting for operational automation (Python, Bash, PowerShell)5+ years of experience in site reliability engineering, infrastructure operations, or similar technical operations roles
• Strong expertise in cloud platforms (AWS, GCP, and/or Azure)
• Proficiency in infrastructure automation tools (Terraform, Ansible, CloudFormation, etc.)
• Deep understanding of distributed systems, microservices architecture, and containerization (Docker, Kubernetes)
• Proficiency in scripting languages (Python, Bash, PowerShell, etc.)
• Soft Skills
• Exceptional communication skills with ability to articulate complex technical issues to both technical and non-technical stakeholders
• Executive presence and ability to effectively communicate with senior leadership during high-pressure incidents and post-mortems
• Strong analytical and problem-solving abilities with a systematic approach to troubleshooting
• Ability to remain calm under pressure and make critical decisions during incidents
• Excellent collaboration skills with experience working across global, cross-functional teams
• Strong documentation skills and attention to detail
• Subsidiary:
• Travel Percent:
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• For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.
• Our Benefits:
• At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset-you. That’s why we offer comprehensive, choice-based programs, to support all aspects of personal wellbeing—physical, emotional, and financial—delivering meaningful value where it matters most. We strive to create a flexible, balanced work culture with a holistic approach to benefits, including generous paid time off, healthcare coverage for you and your family, and resources to create financial security and support your mental health.
• Who We Are:
• Click Here to learn more about our culture and community.
• Commitment to Diversity and Inclusion
• PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at paypalglobaltalentacquisition@paypal.com.
• Belonging at PayPal:
• Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.
• Any general requests for consideration of your skills, please Join our Talent Community.
• We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.