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Sr. Sales account manager
Smart Creativity
Jeddah, KSA
Full Time
Senior
Onsite
2 weeks ago
Account ManagementLead GenerationCustomer ServiceNegotiationPresentationCRM
Free
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Account ManagementLead GenerationCustomer Service
About the Role
Smart Creativity is hiring a Sr. Sales Account Manager to manage key client accounts, drive sales of infrastructure and networking solutions, and build long-term relationships.
Key Skills for This Role
Account ManagementLead GenerationCustomer ServiceNegotiationPresentationCRM
Responsibilities
- Manage key client accounts, build and maintain strong relationships, and drive sales of infrastructure, networking, and data center solutions
- Identify and qualify new leads, prepare proposals and quotations, conduct product presentations and demos, and negotiate contracts to meet revenue and margin targets
- Collaborate closely with technical and project teams to align solutions with customer needs and ensure high service quality
- Monitor market trends, provide accurate sales forecasting, and continuously follow up with customers to support satisfaction and long term partnerships
Requirements
- Strong account management and customer service skills
- Proven experience in lead generation and sales development within IT infrastructure, networking, or related technology solutions
- Excellent communication, presentation, negotiation, and interpersonal skills
- Ability to understand technical solutions (e.g., data centers, LAN/WAN, security, IP telephony) and translate them into business value
- Minimum of 5–7 years of sales or account management experience in technology or ICT sectors; B2B experience preferred
- Bachelor's degree in Business, Marketing, IT, or related field, or equivalent practical experience
- Strong organizational and time management skills
- Comfort working on site in Jeddah and collaborating with cross functional teams
- Proficiency with CRM tools and MS Office (Excel, PowerPoint, Word)
Full Job Posting
Company Description
- Smart Creativity, founded in early 2022 and headquartered in Jeddah, Saudi Arabia, partners with leading global technology providers to deliver advanced infrastructure and networking solutions.
- The team brings more than a decade of diverse experience, supporting ambitious businesses with end to end services.
- Portfolio includes total infrastructure, data center projects, LAN and WAN implementations, LAN upgrades, security solutions, wireless and guest management solutions, IP telephony, servers and storage, and network and unified communication projects.
Role Description
- Manage key client accounts, build and maintain strong relationships, and drive sales of infrastructure, networking, and data center solutions.
- Identify and qualify new leads, prepare proposals and quotations, conduct product presentations and demos, and negotiate contracts to meet revenue and margin targets.
- Collaborate closely with technical and project teams to align solutions with customer needs and ensure high service quality.
- Monitor market trends, provide accurate sales forecasting, and continuously follow up with customers to support satisfaction and long term partnerships.
Qualifications
- Strong account management and customer service skills, with a focus on customer satisfaction and long term relationships.
- Proven experience in lead generation and sales development within IT infrastructure, networking, or related technology solutions.
- Excellent communication skills, including clear presentation, negotiation, and interpersonal abilities.
- Demonstrated ability to understand technical solutions (e.g., data centers, LAN/WAN, security, IP telephony) and translate them into business value for clients.
- Minimum of 5–7 years of sales or account management experience in technology or ICT sectors; previous experience in B2B environments is preferred.
- Bachelor’s degree in Business, Marketing, Information Technology, or a related field, or equivalent practical experience.
- Strong organizational and time management skills, with the ability to manage multiple accounts and opportunities simultaneously.
- Comfort working in an on site environment in Jeddah and collaborating with cross functional teams.
- Proficiency with CRM tools and MS Office (Excel, PowerPoint, Word) for reporting and presentations.
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