Sr. Reconditioning Technician

Inspect and Recondition Vehicles

Conduct thorough inspection (diagnostics, exterior, interior, mechanical, and road test) on all incoming vehicles

Perform light reconditioning (e.g., tires, brake pads, cabin air filters, wiper blades, etc.) and non-powertrain repairs (e.g., exterior trim, door handles, suspension, etc.)

Diagnose, identify, and resolve complex issues across all major vehicle systems using various diagnostic software and tools

As the team expands: mentor and develop junior technicians, provide day-to-day guidance, and sign-off on repairs

Build a Scalable Operation

Track inventory and order replacement parts from OEMs and third-party distributors; develop a sourcing strategy to ensure parts needed for common repairs remain stocked

Direct end-to-end vehicle movement from intake to repair to prep and pickup

Monitor battery state of charge levels and keep above defined threshold for all vehicles on-site

Coordinate repairs with on-site (mobile) and off-site service vendors

Create Plug's in-house reconditioning SOPs from the ground up and continuously update with improvements discovered while scaling up the operations

Maintain a clean, safe, and organized workspace

Serve as Plug’s Reconditioning Subject Matter Expert

Support the implementation of remote diagnostics into the cash offer process

Serve as Plug’s in-house subject matter expert on reconditioning and technical vehicle issues to support products and programs across the company

3+ years of automotive technician experience, hands-on diagnostic work required

Previous EV OEM experience (e.g., Tesla, Rivian, Lucid, etc.) strongly preferred, powertrain (HV battery / drive unit) experience a plus

Strong diagnostic instincts and experience with OEM/aftermarket software and scan tools

Ability to read wiring diagrams, service manuals, and technical knowledgebases

Experience owning a wide scope using various skill sets – e.g., hands-on diagnostics, inspections, and repair to on-site operations to SOP development – on your own until we expand the team

Comfortable working independently in an environment where you are responsible for defining your team’s processes from the ground up

Naturally curious and a willingness to experiment different ways to continuously improve to hit our aggressive turnaround time goals

ASE certifications strongly preferred: A-series (A4-A8) plus L1 and/or L3 advanced and L4 (ADAS)

Valid driver's license with a clean record

Plug is an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We believe diverse teams build better products - full stop.