Sr Project Manager

Be the dependable and trusted day to day primary point of contact for any and all matters for assigned client/agency work, inclusive of photo process and artwork development management.

Develop and build strong, long-lasting relationships with client/agency/vendor teams

Partner with the client team to proactively anticipate workload, schedule project brief kick-off meetings, prepare and initiate projects in project management tool, set up folders on the server, gather necessary materials from the vendors, set and manage timeline expectations with vendors

Learn and understand the product life cycle, workflow process, and phases of development and timing needs to effectively manage project deliverables and meet client expectations

Conduct weekly status meetings with all teams to ensure projects are progressing in a timely manner to meet key deadlines

Proactively engage and collaborate daily with Lead Designers and Production Artists to track project progress and keep both client and agency teams informed of project deliverables and in a timely manner update all parties of needs to reschedule projects and/or reset expectations based on new or changing priorities; ensure transparency and no surprises

Effectively manage all client requests and alert or escalate any issues to the Account Director as needed, and keep Account Director apprised of workload demands to best manage team resources and address potential risks

Demonstrate understanding of client’s brands and importance of adhering to brand style guidelines throughout project development

Ensure client expectations and projects are effectively managed: keeping our clients happy, being an invaluable resource, provide timely and successful delivery of project solutions according to Brand Style Guidelines and brief objectives

Develop creative briefs and/or ensure the client issued briefs are comprehensive with necessary content to kick off new assignments, and clearly understand project objectives to best communicate and manage client expectations and due date deliverables

Develop and issue meeting recaps that outlines key discussion points, requests and/or agreements and key next steps/timing to key team members in a concise and timely manner

Communicate and provide oversight of client/vendor requests with agency cross functional teams, review artwork files to ensure accuracy and flawless execution, route artwork files to client/vendor for review/approvals, route vendor contract proofs for approval. Notify all parties of any comments and final approvals, ensure timely release of final approved files

Transparency: keep all team members informed of any and all changes and escalate as needed to communicate key dates to drive towards throughout the project and keep team on task

Pull monthly chargeback reports of all released projects

Create any OOP cost estimates and secure client approvals prior to incurring costs for any illustration, photography and/or high quality mockup needs

Participate in and supports agency business objectives appropriate to role (quality objectives, process consistency, company policies)

Maintain balance and flow of information throughout all departments. Reporting to leadership about current workflow and capacity issues

Alert Account Director to workload demands that may require the need to resource freelancers

Actively identify and suggest workflow/processes improvement opportunities

Proactively contribute to the development and continuous improvements of SOPs

Success in this role is achieved by consistently demonstrating the ability to proactively manage your projects and collaborate with the client and agency teams to achieve business objectives, uphold the Marks Design Pillar Standard of Excellence, manage multiple priorities with internal and external clients, deliver flawless execution and meet critical deadlines. Establish the reputation of being the client’s brand steward and go to person for addressing any requests and helping solve any problems.

Bachelor degree in Marketing or related field

Minimum 5 years of relevant Production/Project Management experience in a design, packaging or engineering agency environment preferred

Understanding of the creative and production process, and CPG/packaging design and manufacturing experience is a plus

Demonstrated ability to facilitate and manage project workflows, timelines and key deliverables across functional team members both internally and client/vendor facing

Superior organizational skills with proven ability to manage multiple projects simultaneously, while paying strict attention to the details and adhering to brand style guidelines

Excellent interpersonal and communication skills, both written and verbal

Proficient using Mac OS, and Microsoft Products; and project management/routing programs

Strong project management skills with in-depth hands-on project management and execution experience working on fast paced retail/CPG client business

Comfortable working within a high-volume, fast-paced, dynamic creative environment and demonstrate resiliency, quickly adjust and adapt to changes

Highly self-motivated, resourceful, organized and very detail oriented

Ability to navigate and construct workable solutions when presented with multiple and, often times, conflicting points of view

Unflappable, ability to bring a sense of focus and calm assurance to high-energy interactions

A collaborative team oriented approach to working and keeping all parties informed

A sense of humor and have passion for your job

About Propelis: Propelis is a portfolio of global marketing services and technology companies with a combined legacy of 150+ years , 2,000+ clients , 9,000 employees , and operations across 30 countries. Propelis provides the scale and support of a global organization while preserving the unique culture and identity of each company in its portfolio.

For more information visit: www.MakeMarks.com

EEO Statement: We are proud to be an equal opportunity workplace. All employment is decided on the basis of qualifications, merit, and business need. We offer equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, age, disability or any other characteristic protected by federal, state or local law. Equal Opportunity Employer Minorities/Women/Veterans/Disabled.

We strive to make our employment website and application process accessible to all users and applicants. In doing so, we provide reasonable accommodations to applicants with disabilities. If you have a disability and require a reasonable accommodation or assistance completing the application process, please contact a member of our Human Resource Team.

Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this position is $64,000 - $74,000 USD annually. Ultimately, in determining pay, we will consider the successful candidate’s location, experience, and other job-related factors. Group benefits currently include a selection of health care plans with prescription drug coverage, dental plan, vision plan, basic and supplemental life insurance, a flexible spending account for medical and dependent care expenses or a health savings account based on plan selection, short/long term disability and 401(k) Savings Plan.

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