Sr Order Entry Associate, Corporate Sales Order Processing

KNOWLEDGE, SKILLS AND ABILITIES

• To perform the job successfully, an individual must be able to execute each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and ability required.
• KNOWLEDGE
• Clerical — Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
• Customer and Personal Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
• English Language — Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
• SKILLS
• Active Learning — Understanding the implications of new information for both current and future problem-solving and decision-making.
• Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
• Critical Thinking — Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
• Monitoring — Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
• Reading Comprehension — Understanding written sentences and paragraphs in work related documents.
• Speaking — Talking to others to convey information effectively.
• Writing — Communicating effectively in writing as appropriate for the needs of the audience.
• Time Management — Managing one's own time and the time of others.
• Coordination — Adjusting actions in relation to others' actions.
• Instructing — Teaching others how to do something.
• Service Orientation — Actively looking for ways to help people.
• Social Perceptiveness — Being aware of others' reactions and understanding why they react as they do.
• Teamwork – Works effectively both independently and as a team member.
• ABILITIES
• Oral Comprehension — The ability to listen to and understand information and ideas presented through spoken words and sentences.
• Oral Expression — The ability to communicate information and ideas in speaking so others will understand.
• Perceptual Speed — The ability to compare similarities and differences quickly and accurately among sets of letters, numbers, objects, pictures, or patterns. The things to be compared may be presented at the same time or one after the other. This ability also includes comparing a presented object with a remembered object.
• Problem Sensitivity — The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
• Selective Attention — The ability to concentrate on a task over a period of time without being distracted.
• Spatial Orientation — The ability to know your location in relation to the environment or to know where other objects are in relation to you.
• Speed of Closure — The ability to quickly make sense of, combine, and organize information into meaningful patterns.
• Time Sharing — The ability to shift back and forth between two or more activities or sources of information (such as speech, sounds, touch, or other sources).
• Written Comprehension — The ability to read and understand information and ideas presented in writing.
• Written Expression — The ability to communicate information and ideas in writing so others will understand.
• Extent Flexibility — The ability to bend, stretch, twist, or reach with your body, arms, and legs.
• Gross Body Coordination — The ability to coordinate the movement of your arms, legs, and torso together when the whole body is in motion.

PHYSICAL DEMAND AND WORK EFFORT

POSITION SUMMARY

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Major responsibilities of the position are listed below. To perform the job successfully, the individual must be able to execute each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Other duties, assignments and specific projects may be assigned at the discretion of executive management.
• Provide timely and accurate handling of both Consumer and Corporate Sales Orders.
• Position requires flexibility and will be utilized in many different areas.
• Must be able to work 40 hours per week along with overtime as needed.
• Ability to work a flexible schedule, including evening and weekends.
• Demonstrated ability to handle confidential information with discretion.
• Detail oriented with a strong emphasis on accuracy.
• Must be knowledgeable in Microsoft Word.
• Must be proficient in Microsoft Excel.